My Porsche App -Transactions

[Speuk]

I did two plug and charge sessions at Peterborough Ionity on Wednesday. After completing the first session I checked the My Porsche App/Account/Charging Service to see how much the charge had cost and it still showed "Active session " as screenshot below.
On my return journey I charged again and 2 days later the App is still showing "Active session" with a spinning wheel. I have logged out of the app and log back in again but no joy.
The £8.81 refers to my previous charging session at Porsche Solihull.
Anyone else come across this issue?

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[tigerbalm]

Reassuring to know its not just me then! My "active session" finally finished a few days later, but it now just says "finished" and the charging price or details are not visible.

Additionally, no transactions at all are showing up for me in the MyPorsche website, only in the app.

I've opened a ticket with the Porsche Connect support desk, but so far all I got was: "have you tried turning it off and on again".

Their initial response:

And my reply:

 

[agmvermeulen]

Had the same problem yesterday in the morning. In the evening I had to charge again at a different charge location. The session from the morning was still on "active". Car charged fine and when I finished charing both session were closed.

 

[Speuk]

Had the same problem yesterday in the morning. In the evening I had to charge again at a different charge location. The session from the morning was still on "active". Car charged fine and when I finished charing both session were closed.

Mine stuck after a morning session at Peterborough Ionity but charge again at same location later in the day but still stuck ?
Seems it is a back end problem rather than our cars. I emailed Porsche Connect this morning and got the "we aim to respond within 5 working days reply" ?

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