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Essentially I use it to navigate the center screen like you would use a trackpad on a MacbookPro. It “steps” through the icons and menu items in the various settings functions, and allows for scrolling as well. I turned OFF the haptic feeback, which was driving me crazy and set the Touch tone...

I actually use it all the time, when I’m not in CarPlay mode(it doesn’t respond the same way), but I use a trackpad on my computer most of the time, so it seems natural. It saves me from reaching for the center display, which I find a bit annoying and awkward. Would hate to see them bin this...

100% Absolutely the same problem as the OP. Was going to bring it in to the dealer but now seems like a waste of time. Normally I dread the end of summer, but at least my windows will be rolled up….