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My rims (21" range wheels) got curbed - should I repair it at an alloy shop? I heard each diamond cut repair will shave off part of the wheel and I cant do that too many times.

As title, my Taycan has been without connectivty for nearly a week, and I got Porsche SMARTMOBILITY to raise a ticket. How long does it take to resolve? Or has that happened to you all? It is strange as it shows strong vodafone reception but I cannot use my phone to connect to the car.