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I emailed Porsche customer service and this is part of the reply. Coincidentally, I received my refund check on following day, regular mail, Plus a $250 service voucher in my inbox this morning. So send them an email at least. Thank you for contacting Porsche Cars North America. Our apologies...

I just got mine out of service this morning and my SA mentioned the charger and brake recalls were still open due to lack of parts.