Same for me in Sweden…was fine yesterday but today with snowy and icy car…ofcourse it did not work..?
…two days it went into private mode for no reason.. ?♂️?♂️
Had this twice this week using ionity. First time just restarted the car within 20min and all worked again. Yesterday ....didn't work...needed to drive for 3 hours without AC and very hot outside...
Did you resolve it at dealer?