Ya their customer service leaves a lot to be desired. I have gone through the same but still crickets as to payment. Very disappointed. Maybe it will take a class action suit! It’s not right!
Charge point is a way nicer charger. The app is way better than the Porsche app which gives very little info. Still waiting on check from Feb 23 rd. They say dealing on first come first served but that is not true. Glad to hear some people have been paid. I left a message again maybe 5-6...
Oh I have 4-5 times. Always say any day now. That was three weeks ago. Last call suppose to get back to me but never called. Was it delivered USPS OR UPS OF FED EX? At least USPS delivers where address is updated.
Ya well I travel and this has been very inconvenient. That’s why I did it early. They have been very unhelpful and it’s a pain to keep calling for address updates because they have no idea.
I called them 3-4 times. They don’t know what the hell is going on. Asked for Anne Marie or whatever to return call with more information since she is in charge of it. Never heard back from her. It’s unacceptable and just makes people upset with Porsche. I go to different locations and it’s a...
Submitted info for reimbursement for Porsche Taycan EV charger in Feb. called Porsche numerous times but very vague when check will be sent. They stated 4 weeks but this is going on three months. Have others encountered the same delays?