I'll say that this has hardly been a frictionless experience for my E-Tron GT, and many others at https://www.e-tronforum.com. Most of the time it's worked for me, but VAG's less than stellar software experience definitely extends to their apps as well.
PS cheers for posting your review both...
I haven't had too many problems myself, but the few I have had were enough to convince me to spend over $10k to upgrade my service at home and add a 60a circuit to the garage. Don't blame anyone for being frustrated at all.
I'm currently in a 2024 E-Tron GT, and I spent several days in a rented 2021 Taycan Turbo S. Despite not being a fan of touchscreen HVAC controls, I'd actually say I like the Taycan's interior slightly better overall.
It's little things that add up. A dedicated wheel for changing drive modes...