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  1. Porsche Customer Support Experience

    Hi all, just want to post an update. It was ultimately determined that car needed a battery cell replacement and it would have taken a while to get that done because the battery has to be shipped from Germany. My dealership came through and swapped the car with another similarly spec 2020...
  2. Porsche Customer Support Experience

    Wasn't sure if you saw my updated message. My was AC charging at home. The car was DC charged at the dealer. The message was yellow.
  3. Porsche Customer Support Experience

    Technically after. I charged the car and didn't have any issues with the charging. I didn't see any error messages during or immediately after charging. I think it was about 3-4 hours after the charge that the message showed up. I started the car a few times before that (but after charging...
  4. Porsche Customer Support Experience

    I am definitely not happy. I will say that the sales people that I work with are great and doing everything they can to help (one of them drove an hour one way to drop off the loaner). They will even try to get me a taycan as a loaner (the current loaner is a Macan S) if it looks like it will...
  5. Porsche Customer Support Experience

    Unfortunately I don't believe California has a "cooling off" period for leases. At least my dealer was helpful and able to get me a loaner quickly...
  6. Porsche Customer Support Experience

    Thanks! I ended up towing the car to Porsche Ontario. They seemed to be more motivated to get the car fixed since I leased the car from them (and hopefully get me a decent loaner asap if it looks like it will take awhile to fix the car) and only had it for a few days before the issue showed up.
  7. Porsche Customer Support Experience

    I am close to Irvine, CA.
  8. Porsche Customer Support Experience

    That's disappointing.
  9. Porsche Customer Support Experience

    Hi all, I am new to the forum as I just leased a 2020 CPO Taycan Turbo S about 5 days ago. Unfortunately, the car had the "Electrical System Error" warning message 2 days after I took it home. The dealer that I leased the car from was about 50 miles away so I contacted several dealers that...





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