My neighbor just accepted delivery on his Taycan (yes, he knows all about my issues) and he handed the attached pamphlet on Porsche's arbitration program (it was in his glove compartment). I believe the pamphlet is specific to California, but they also have national forms at their website --...
my car is still in the shop with no clear description of what is wrong. I’ve been told they had to get a special cable from Germany to do diagnostics. The cable has arrived and they’ve been communicating with Germany but still don’t know what is going on. I have got 14 days to the 30 day mark.
@Dan3141 Thanks so much for the information. You are getting more information than me. My car has been in the shop with the same issue for a week now and all I've been told is they need to get a special tool from Germany to continue the diagnostics. Ugh. At least I finally got a loaner after...
Pretty much the exact thing happened to me today. No word yet from the Porsche Marin about the cause or solution. Hopefully will get an update tomorrow.
And also no loaner available. In fact, they said a loaner wouldn’t be available for six weeks!