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In the past two weeks, I've noticed that first the rear passenger-side mat was waterlogged (with the mat and area under the mat very wet) and then, a few days later, the rear driver-side mat and carpet below was also water-logged. There is no moisture anywhere else in the car - the windows have...

My car (2020 4S) was working perfectly fine and I took it in last Monday due to the recall notices. They still haven't returned it, claiming that they need to order a USB port and then, after it came in, now need to order a cable. None of this sounds right to me.