No Longer A Issue

[Cv009900]

Hey all,

The dealership has refunded me and made the issue right.

Thank you.

Sponsored

 

[hshm]

Definitely not normal.

I have over 7000 miles on Mission E wheels and they still look like new.

 

[Cv009900]

Definitely not normal.

I have over 7000 miles on Mission E wheels and they still look like new.

Thanks for the response!

Do you have any knicks/chippings at all?

I assumed it was normal for the paint to maybe get chipped eventually by a pebble for example.

As for the paint peeling then what do you think I should do?

This is a Porsche dealership in grapevine texas?

They charged me 2.5k to repaint the wheels.

No clue if I should hire a local expert here I’ve known for a while to just repaint it correctly, or contact my personal dealership here etc.

Any help is appreciated.

Thanks

 

[Neptune]

$2.5K to repaint wheels?
Getting a wheel repainted is $200 a wheel on the VERY high end.

How can getting a front bumper repainted by a porsche approved paint shop be cheaper than a single wheel.

 

[Pozuelo]

I am afraid you have been blatantly cheated by an unscrupulous dealer who has overcharged you, and done a very lousy job as well. I would definitely ask for a full refund and have it done elsewhere. They charged you almost half of what new wheels would cost, it is an outrage !

 

[Artman]

They charged me 2.5k to repaint the wheels.

Ridiculous! Factory ordered is only $1,290. As to the workmanship, it looks like they did not prepare the surface well enough. The blue is releasing from the black.

 

[hshm]

Thanks for the response!

Do you have any knicks/chippings at all?

I assumed it was normal for the paint to maybe get chipped eventually by a pebble for example.

As for the paint peeling then what do you think I should do?

This is a Porsche dealership in grapevine texas?

They charged me 2.5k to repaint the wheels.

No clue if I should hire a local expert here I’ve known for a while to just repaint it correctly, or contact my personal dealership here etc.

Any help is appreciated.

Thanks

I don’t have any nicks or chipping, but I don’t do a lot of highway driving. There are reports of chips in the forum.

If I were in your shoes, I would contact Porsche customer support. The wheel paint should not be peeling—especially on a brand new car. I would consider that a defect and would expect them to repaint or replace the wheels at no charge.

 

[Rainforest]

The wheel probably was not sanded properly beforehand.

 

[Dave T]

$2.5K to repaint wheels?
Getting a wheel repainted is $200 a wheel on the VERY high end.

How can getting a front bumper repainted by a porsche approved paint shop be cheaper than a single wheel.

Painting just that outer strip is a lot more difficult than painting the entire wheel. I don’t know what a reasonable price would be, but it would be a lot more than repainting the entire wheel.

 

[Cv009900]

Thanks for all the info.

Very unfortunate to hear this.

Porsche is my favorite brand and very sad to see this has happened.

Does anyone specifically what Porsche customer service I should contact?

Like what number?

Thanks

 

[DNADoc]

Hi, I also have frozen blue painted rims. They are not mission E, but are 21 inch Taycan exclusive design wheels. These came as a factory option. This was a $1,290 option. They are still pristine after 1500 miles of driving. I also had them ceramic coated to protect against stones and break dust.

 

[Wakesurfer]

Hey all,

first I’m new to the forum!

I just bought a 2021 Porsche taycan in frozen blue.

here is a video of it



it was ordered through Porsche grapevine texas and the mission E wheels were repainted in the frozen blue metallic to match the car as I requested.

porsche grapevine texas did it.

im wondering if any of you are dealing with this issue with your mission E wheels but the paint is literally peeling and ripping on my car.

I can’t tell if this dealership just did a horrible job or this is a mission E wheel issue.

here are 2 videos of the paint peeling





I mean is this normal?

can’t tell if this dealership just did a horrible person job repainting or this is a Porsche mission E wheel issue and not sure where to go from here.

thanks

Luke Manning is a member of this forum. I do not know him, but his profile says that he works at the Grapevine dealership. You might try reaching out to him. His posts on the Forum are pretty good and sounds to be a helpful guy. Maybe he can help right things at the dealership?

 

[Cv009900]

Hi, I also have frozen blue painted rims. They are not mission E, but are 21 inch Taycan exclusive design wheels. These came as a factory option. This was a $1,290 option. They are still pristine after 1500 miles of driving. I also had them ceramic coated to protect against stones and break dust.

yeah I will definitely be ceramic coating them now after the paint is correctly finished

Luke Manning is a member of this forum. I do not know him, but his profile says that he works at the Grapevine dealership. You might try reaching out to him. His posts on the Forum are pretty good and sounds to be a helpful guy. Maybe he can help right things at the dealership?

I’ll try to reach out. At this point not really interested in working with them anymore and will just find my own local specialist to deal with it properly.

 

[Cv009900]

Just to add a update here the dealership has contacted me to inform me they will
Be refunding for the job they did on the paint job.

so looks like they will be making this right.

 

[Cv009900]

The dealership has fully refunded me and made it right.

Thank you all for your input and thanks to them for refunding me.

Sponsored