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PCM Issues after dealership visit

PompPorsche

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John
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I recently had my 2022 Taycan Cross Turismo in my dealership for new tires and 2 recalls that they fixed. The next day I went to charge it and the plug and charge would not work at the Electrify America station that I always use without a problem. I called Porsche and they talked me through Re-setting my PCM and that allowed me to charge the car but only manually through the MyPorsche app. The plug and charge was still not working. I got home and then noticed the my Porsche app was not connecting with my phone it read Limited View (Privacy Mode) I went in the car and checked the account settings and the car was not in privacy mode. I then logged out and back in to my account on the PCM and that seemed to work. This morning I wake up and the app on my phone is back to saying the car is in Limited view (Privacy Mode) Prior to bringing the car to my Dealership I have NEVER had an issue with my PCM. In fact the only issue I've had in the 20 months of ownership was a stuck charge port door. Idk what I can do to remedy this? Do I keep calling Porsche for help or return the car to the dealership and have them further mess up the PCM?? ??? Any insights or solutions would be greatly appreciated.......
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Tooney

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My Taycan had the on-board charger replaced.
Some weeks later I charged it at a DC charger and Plug & Charge did not work - I had to use the app.
I later figured out that not only was Plug & Charge option not selected in the PCM, the option did not even display in the PCM as a choice.
Took the car back to dealer. Tech said something about Plug & Charge might have not been restored after previous service work. He connected PIWIS tester to car and after that, Plug & Charge option was back in PCM and I selected it.
My point: dealer service work can impair/unselect Plug & Charge. From now on I will check Plug & Charge ability after every dealer visit.

For info about app unable to connect to car/reporting that car is in privacy mode, see the following post: https://www.taycanforum.com/forum/threads/2023-ct-not-connecting-to-app.17178/#post-264441
 
 








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