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TSB: Door Window Moves Up/Down Very Slowly or Reverses - May 15, 2026

gnr3312

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Ha, this has happened to me more than a few times. I guess it’s good to know there’s a TSB for it but the first time they checked it (which pre-dates this TSB) they couldn’t find anything.
 

AutoX

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Finally, I brought my car to the dealer for this before and their response had been "seems to function as normal." They blamed the tinted windows, saying that it caused more friction.
 

CaptainJorg

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I didn’t even tell my dealer. But when it went in for regular service they called me -driver side mechanism broken and needed to be replaced. It was still working, only thing I noticed were the slow speeds, and it “reversed” on me in 1 instance months earlier. Couldn’t close the window until I tried to roll it further down, then it went up lol.
Anyway it was warranty work and if they could keep the car 1 day longer.
No problem of course.
Got the car back - window was not properly aligned. Definite “whooshing” sound at all speeds. Returned it and waited for them to fiddle with it. No luck. Sound went away when I rolled down the windows 1mm. Did that for a few months.
They told me they needed it longer to fix it. No loaner available. When it went in for a change of tires they fixed it. As far as I could infer they needed to do the install all over again. Not a part issue.

That the part failed after only 3 years and that it was incorrectly installed/adjusted when replaced was not great, of course.
But the dealer service was very good. Especially since mine is a CPO.
Porsche centrum Gelderland (NL)
 

pbmorrow

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On my if I push the window button a little it goes down very slowly, but if I use the auto down function by fully pressing the button it moves quickly. Does everyone’s windows act this way?
 
 








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