Hello All,
I've recently started getting an error for the key fob being unrecognized and not being in the car. Seems odd I am holding it right behind the steering while and at times have had to press the unlock which it recognizes. It eventually recognizes the key but not without the...
Anyone have recommendations for high quality vendors for window tinting, what % tint do you recommend or have on your own car and roughly cost estimate.
per my multiple emails on exactly the same issue, solution was to replace the over the air module. They can try resetting everything possible, it still will not work. That module needs to be replaced to get functionality back. All the best for a swift resolution.
I’ll let you know tomorrow after I pick it up but estimate was $1300! Not sure what they are doing for that price, I guess they are covering 2 years of costs per ICE car!!
update guys... so car was taken to the dealership on Monday. 2 year service (10000 miles) $$$ much more than I expected, front tires also replaced, rear have some thread left 4mm will need to be replaced shortly! Over the air module replaced and now I can see "my Porsche" app connecting and...
I already did that too for lack of what’s else you can do. Sadly the more things we close out we invariably reduce our functionality even further!! I’m stuck in Guest mode not sure how much more restricted we can get!
Honestly, as I said before the car as a vehicle is fantastic! As a tech...
SRQ, if you would please ask if you get the chance, what was reset that would be very much appreciated. At the moment my situation seems to have everyone stumped!
Just stopped by dealer for a reset via the internal interface using the Porsche laptop! Still didn’t work!
Booked in for Monday service to replace the SIM/PCM connector to see if that works
I am sorry you are going through this too! Honestly as a car company they are outstanding. I wish I never had any of the tech features of the car then I wouldn't expect it to work! I have had a number of 911s and they have all been bulletproof. Honestly the car is incredible from a driver's...
Did anyone get their remote access to work again. After 10 days of waiting to hear back from Porsche, my dealer sent me a text that Porsche is seeing my car in privacy mode and I should deactivate that. “Unbelievable”! It becomes active in guest mode every time you switch your car off and...
I've been in the non remote access state since December (I posted under a separate cover). Dealer can't figure it out. Apparently this is at the Porsche server level, when they get that sorted we'll all be able to access. I was at the dealership with the sales person who as a last resort...
Thanks for checking, I too went to the dealer and we did a factory reset, still no luck! Apart from now my garage opener has to be reset! Each time I go to the dealer or call PNA I seem to be going a step backwards. Lucky for me I am not in the need of using the remote features as I charge at...
I posted about this a few days ago, I can't get both apps to work since Dec 18! I thought it was just a few of us going through this but now I suspect it's a lot more people impacted! I ended up deleting my account to try and re-register and now it will not let me re-register saying it can...
I can see my other details on the Porsche web site, nothing about car access functionality. I was messing around and i deleted my account to see if I can reload the account. I now just get the repeated error that I can not log in at this time! Which basically ended my access to Apple car play...
I am baffled how this occurs sporadically! Funny thing the date you quote for the app not working coincidentally was the same with me Dec18. I am wondering how much of a coincidence that really is?
So neither the connect nor the My Porsche app are able to connect. I think this is a issue at the server level rather anything with the car or my phone. The odd thing is why is it affected few people. You would think it’s impact all or none rather than being selective!
I do have LTE connection and Apple Car play works too. I deleted Porsche connect from my phone and loaded My Porsche but I get this error response even though I have inactivated privacy in the PCM and I also logged in without code.
Remote access authorization
Primary user
remote access...
Thank you ciaranob, I deleted and reinstalled the connect app and I also installed it on another phone as well, both with no joy. Same information showing from 2 weeks ago on the new MyPorsche app. I guess it's wait and hope connection resumes at some point!
the tire/wheel package comes with windshield replacement and ding repairs. Porsche also does not repair tires so if you get a flat they will replace the tire with new replacement. Further unused portion of the warranty is refunded if you when you sell the car before end of the 5 year term...