I have only had my Taycan 4S since 4/2/2021. Its has been with the dealership for greater than 30 days. They called me yesterday and I experienced the same scenario (made an offer I coulnd't refuse) as you. Hopefully once I get my car back this time I wont have any more issues...
Today made day 30 that they had my car and Porsche called me and offered me a buy back for a full refund or a new car. If you havent already, call Porsche USA and speak to a Customer Experience Person and they will take care of you. I followed the advice of a few others in the forum.
Yes, you have to provide EVERY detail! I sent the NHTSA copies of my service records from Porsche as well as the email from Porsche USA offering to waive 2 of my payments. They said if I accepted the offer it would wipe the service record clean and If I had the same isuse essential it started...
So far it has not had anymore issues. The software update was approxamately 2 weeks ago! I havent had any issues thus far! I couldnt believe what I was hearing! I told him that was the most ridiculous offer I have ever heard of! He told me, "I dont make the rules but I can certainly...
I did submit a report after being adivsed by another forum member! Very happy I listened. The NHTSA actually contacted me to get more information which I was happy to provide. My car did it again and Porsche USA contacted me and did not want to buy the car back, instead they offered to cover...
Yet, I have a 2021 Taycan 4S with heated seats...And Heated steering wheel! I feel like no one at my dealer had a clue about these cars. I know they are new but...
Absolutely! I told them yesterday I needed to know exactly "What Error It was" I needed to understand what caused it. They kept it again overnight to charge it fully and retest it. I will be reporting it to the NHTSA for sure. This is completely unacceptable and Porsche needs to figure...
No, I dont believe you are being unreasonable at all! I have had my Taycan since 4/2 and I am having issues and my faith in Porsche is dwindiling with every moment that passes. I got the Red error message "Motor Control Error. Stop Vehicle in a safe place." I am a very understanding person...
I just had the same thing happen to me yesterday and my dealer told me it was an old error message and it should be a one time thing. They cleared the message and told me I can come pick the car up. Oh and the loaner they gave me was a Macan that needs service. I've had my car for 2 weeks...
Thank you! I will talk to my dealer about that! They just called me and said it was an "Old" error message that wasn't cleared! They are test driving the car now. I will let them know and have them check that as well.
I have the 2021 Taycan 4S and I just got the error message this evening! My car stopped on the freeway (luckily it wasnt rush hour). I'll be taking it in tomorrow morning! I have only had this car 2 weeks.
This literally just happened to me about an hour ago! I was driving on the Freeway in Los Angeles and I got the error message...”Motor control error stop Vehicle in a safe place”. The car started slowing down drastically and it felt as if I was driving on a really bumpy road (I was on a...
I have the Porsche Charger Connect! I don’t have a garage and it’s mounted on the side of my house! I’m wondering if it’s water proof or do I need to do something different in case it rains. I asked Porsche if it was okay for outdoor use and the parts guy said, “I think so”! I love in Los...