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Thanks for the replies and the contact details, I agree that they should be handling the issue and not passing me off between them, I wasn't aware that they were of the same entity so that really helps. I'll escalate it up a level and see if I can get a resolution. Much appreciated

Raj in service from the Centre who tried to charge me £300 to turn back on the option, then referred me to AG, then initially Katrina from AG then a chap called Shane who referred me back to Centre.

Yes I meant 'passing me back to a Porsche Centre' I didn't buy it from a Porsche Centre but it is under warranty and has been serviced by Porsche very recently, it's 2 years old. I just wanted to avoid being a 'hot potato' being passed from one Porsche org to another. Your suggestion sounds...

Just to add, my CT Turbo is still under warranty

Hi all, has anyone got any advice on dealing with Porsche Centre and Porsche AG when being passed between the two to reslove an issue? I have an issue where my Keyless-Go stopped working back in January so I asked Reading Porsche to look at it for me when I took it for a service. They tried to...

No I bought it a few months ago, I'll have to look up FOD to see if I can enable it (assuming it isn't). Thanks again, excellent guidance ?

Hi there, thanks for guidance, I definitely had Comfort Access working a few days ago and I only have one button in the boot lid ? It has suddenly stopped working though and I don't seem to have PCM option. I'll take to the dealer to sort.

It's a turismo turbo 72 plate.

Only one button ?

I think that may be what's happened..

Well now I'm totally confused, thank you so much for the guidance but that option is now not available in my car. I just searched for 'Comfort Entry' and the result says 'Comfort Entry not available'? It definitely was working a few days ago.. I think a trip to the dealer might be on the cards...

Yes I do and it was working fine then suddenly stopped. Nothing happens when I go near the car. I can see 'vehicle locking system' in pcm settings but there is no option for Comfort Opening?

That's strange, I'm also curious also because my remote unlocking as you approach the car suddenly stopped working yesterday and I can't figure out how to activate it again. I have to physically press the unlock button on the key now (not a major hassle I know :) ).