Having the same issue where the app does not communicate with the car- no status update, charging . I contacted customer care and they asked me to reset the ppm.. I did that ( big mistake) now the system every time i get in the car asks all kind of questions about using online services...
I have a nice metallic black taycan 4 s (7600 miles on it) I purchased back on Nov 19) trying to sell the car ASAP I put ceramic coating and ceramic tint on the car. looks and feels new. make an offer i can send you the vin if interested 106K