I believe the official workshop campaign is now released -- reference WML2 with your dealer. I have no idea whether there are any prerequisites other than owning the 19.2kW onboard charger.
On the Porsche Taycan Facebook group it was mentioned that there is a known and completely separate issue right now with EA Signet chargers that limits their max rate (see attached). I experienced the same low rate (130kW max) with 350s in Walterboro and Charleston after the fix. I got 265kW at...
Since the fix, P&C and charging has worked perfectly the first time at 3 different EA stations. This has completely changed the Taycan ownership experience for me.
The official bulletin just published this afternoon. Tell the dealer to look at bulletin #2120. It is still on a case-by-case basis and the dealer will have to create a support ticket to get the software.
The new 19.2kW charger software build # is 1256. Anything less will not have the fix. WMG4...
@whitex I agree that more openness and community involvement as you see in other technical industries would be hugely impactful for customer sat, and I have shared that sentiment with people at both Tesla and Porsche. There are certainly industry & organizational cultural issues at play, but I...
Quite welcome! I do not have anything other than what I've already shared -- tell your dealer to ask PCNA technical for the new 19.2kW fix for EA Signet charging issues. It's all very fresh and so it hasn't run through their formal release process yet. That said, I know many like you have been...
Indeed! I don't see anything on my repair order, just a PRMS ticket # which I assume is specific to me. I've been told that if your dealer asks they will know which one. I will see if I can dig anything else up tomorrow...
Yes, it is isolated to 19.2kW chargers. As I understand it, the software for the on-board AC charger is involved in the hand-shake process even for DC fast charging, and it is different on the 19.2kW's.
There have been a few threads and much confusion on these issues so I thought it would be helpful to consolidate the resolution info here.
TL;DR
If you have the 19.2kW on-board charger and have been unable to DC fast charge at Electrify America, ask your dealer to contact PCNA for the fix...
It is Porsche NA. It is still early so I would hold tight for now. Once they have been able to validate the fix I'm sure it will be released to your dealer.
Porsche has been working hard on this issue for a few weeks. I provided them with a detailed log of my charging problems going back several months, and they were able to reproduce the issue with a similarly equipped vehicle at several of the same chargers. It is related to the 19.2kW on-board...
Hey @kort what was the outcome of your last dealer visit? Were they able to fix the issue? I am having similar issues and cannot charge at all at most EA locations, but not all, which has led to confusion as to whether it's the car or EA. I also have the 19.2kW charger and no P&C. The dealer has...
Just getting caught up on this issue. I too have a '21 with 19.2kW charger and no P&C option. It has been a real headache with EA chargers, and I need to use them regularly. Any updates on the class action suit or otherwise? ;)
Sure, it sounds like winding out 1st gear. It comes from the rear of the vehicle and it modulates with the pedal pressure. If it was a combustion engine it would sound normal, but I've never heard anything like it in an EV. You should definitely notice it especially on smoother roads.
Is anyone else getting a lot of noise between 45-55mph in Sport? It's the same whether regen is on or off, and no I don't have the sport sound enabled. ?
Some background -- I recently had a major failure that seemed mechanical in nature while switching from Sport to Normal. This led to my...
When in Sport mode my Turbo S seems to be staying in 1st until 55mph or so, later than mentioned in the Jalopnik thread if I'm reading it right. It's also fairly noisy between 45-55. I started noticing this after the big update, although I may have missed it before. Anyone else experiencing this?