Delivery Delays

[Browning]

Things definitely moving, our CT4S built 9th Jan has escaped Emden and is now at Sheerness.

Wish mine was build date 15th Dec and still at Emden hopefully released soon

Sponsored

 

[IainSmith]

Our CT arrived in the Uk yesterday in Sheerness. Spoke to deal and he has assured me that our glacier matrix are on the car as we ordered before the stop happened. Also on the My porsche app its there as well. Dealer should be getting it real soon so then PDI and dashcam install then finally off for PPF. I might have to delay pickup till 1st March as we will be real close to the new plates

i ordered my car in April 2021 with matrix.. was told they have been removed from the order.. car still not arrived from the port to the dealership.. sadly not on the Porsche app is matrix detailed as installed

 

[Browning]

i ordered my car in April 2021 with matrix.. was told they have been removed from the order.. car still not arrived from the port to the dealership.. sadly not on the Porsche app is matrix detailed as installed

How did you get to login on my Porsche app has dealer given you the VIN

 

[Browning]

Oh, I nag them daily.

Dealer has e-mailed back to confirmed car is still at Emden and the feedback they are getting is its semi conductor related but that is all they will tell them so actually now no nearer other than he has confirmed Matrix lights are fitted then went on to add has there been any reports of these lights being removed just don't understand why Porsche don't liaise better with the Dealers like I said earlier if not fitted then car is not acceptable also only prepared to wait so long for car as its not good sat in salt docks

 

[IainSmith]

How did you get to login on my Porsche app has dealer given you the VIN

They added it on their system? I got an email welcoming me to my Porsche App.. when I logged in I could see my car. (And the VIN number, build spec etc) the app also tells you it establishes a connection to the car and the car is communicating..

 

[Browning]

They added it on their system? I got an email welcoming me to my Porsche App.. when I logged in I could see my car. (And the VIN number, build spec etc) the app also tells you it establishes a connection to the car and the car is communicating..

Ok thanks for reply

 

[darth_maul_80]

i ordered my car in April 2021 with matrix.. was told they have been removed from the order.. car still not arrived from the port to the dealership.. sadly not on the Porsche app is matrix detailed as installed

i think the only way to tell for sure is to wait till it arrives

 

[Discohead]

Car was supposed to go into build on 4th, just found out (after chasing for info) that has now slipped to 11th. Wonder how many more times I'm going to hear it has slipped.......

 

[Browning]

Car was supposed to go into build on 4th, just found out (after chasing for info) that has now slipped to 11th. Wonder how many more times I'm going to hear it has slipped.......

When did you place order

 

[Discohead]

End of June'21

 

[Browning]

End of June'21

That's not good so frustrating but hopefully will go into build a few days later mine has been built and sat at the salty docks since 15th Dec still no nearer with any details

 

[Discohead]

It's really not good. As you and others have said, it's the lack of communication that adds frustration. We were about to put a deposit down on a 911 but the experience with this order, issues with my partners Macan (gts, just 6 months old), and even more ridiculous wait times than even the Taycan, mean that we are holding off to look at alternatives.

 

[Shigura]

I spoke to Porsche UK today to ask to avail myself of the" Track My Dream" service which they tell me is now called" Behind The Scenes". They informed me that this service is only just being rolled out in the UK and is only available on certain models and just for recent orders. Since my initial order goes back to 8/21 it is not available to me. On the plus side I am told by my dealer that my car entered the body shop today two days ahead of my last predicted information.

 

[Docjonday]

i ordered my car in April 2021 with matrix.. was told they have been removed from the order.. car still not arrived from the port to the dealership.. sadly not on the Porsche app is matrix detailed as installed

I think the key metric is the build date rather than the order date. It definitely seems to be that any vehicles built in 22 don’t have matrix fitted. That said, I’m now on pins to see if mine arrives with or without them having concluded build in the third week of Dec 21.

 

[Docjonday]

I spoke to Porsche UK today to ask to avail myself of the" Track My Dream" service which they tell me is now called" Behind The Scenes". They informed me that this service is only just being rolled out in the UK and is only available on certain models and just for recent orders. Since my initial order goes back to 8/21 it is not available to me. On the plus side I am told by my dealer that my car entered the body shop today two days ahead of my last predicted information.

Does anyone have a link for Behind the Scenes? There’s nothing on the App Store or for UK customers that I can find.

Sponsored