Porsche refusing to recover and provide replacement vehicle

[rim23]

I also got a problem with manual charging flaps a couple of days ago. The left one would open with a 50/50 chance. But I could still charge. Last evening it didn’t let me open that left flap and I used the one on the passenger side. Though It didn’t charge (maybe a couple of %) and there was no error.

I went to a shop and DC charged it. Then got back home and got a charging is not possible error. It doesn’t accept either ac or dc now. Sooo it’s at the dealer. And they helped to organize a decent hybrid car through Porsche assistance. So big kudos to Porsche here in Finland

Hopefully I can get the car in a month or so

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[BigBob]

Call Porsche Assistance and request a hire car whilst it's recovered. I did exactly this, crap service aside, it worked and I dropped the hire car off when the car was repaired. Don't speak to the dealership until the car is collected

This is the key. You need to go via porsche assistance. As long as PA book the car in, it can still be you who takes it in to the garage. PA will arrange a hire car for you as well. Doing this was the advice given by dealership call centre as a way of 1. getting a replacement car and 2. jumping the 6 week queue.

I've done the drop off thing twice via booking in by PA- once for broken heater and once due to a charging issue, both of which were viewed as safety/recovery issues.