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Porsche APP stopped working on my cell phone

xraymanrr

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My Porsche APP stopped working on my cell phone. My car location will not change on moving my car. My battery mileage and % is stuck at the same number. I turned my cell phone off and on and that did not solve the problem. I also logged out and in to my APP and that did not solve the problem. Any advice on how to fix?
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Scandinavian

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Have you checked what it says if you log in via the myPorsche on the web? I have had similar prblems several times and it always has been connection trouble with the car, not the app. The car list connection to the Porsche servers and not communicating.
 
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xraymanrr

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Assuming the problem is a connection issue with my car. How do I correct?
 

darth_maul_80

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My Porsche APP stopped working on my cell phone. My car location will not change on moving my car. My battery mileage and % is stuck at the same number. I turned my cell phone off and on and that did not solve the problem. I also logged out and in to my APP and that did not solve the problem. Any advice on how to fix?
I had this issue yesterday as well. I found a thread where I got the answer from @W1NGE or @tigerbalm. Sorry if it was someone else!

basically advice was to use second car key to lock and unlock car. It totally worked for me and app started working again
 
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xraymanrr

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My PCM rebooted on its own one day. The PCM sreeen went black. When I restarted the car the issues I was having above disappeared. Does anyone how to periodically reboot the PCM?
 

W1NGE

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My PCM rebooted on its own one day. The PCM sreeen went black. When I restarted the car the issues I was having above disappeared. Does anyone how to periodically reboot the PCM?
Two finger reboot - top right if the PCM screen. Search the forum for more details as it is covered in detail.
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