Porsche app vehicle details not updating?

[lcarron]

Honestly I will try the battery disconnection before dropping the car at the dealer. It will save you time. Actually I have the same issue on the ford F150 lightning i recall.

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[RP_79]

I had this issue, the car LTE wasn’t connecting for some reason to Porsche servers. Resolved itself after about a week, I had wondered if Porsche did a weekend server reboot as it seemed to start working on the Monday.

 

[Dmatt88]

Had this a few weeks ago. No LTE connection, tried two finger reboot but didn't work either.

Finally fixed it by disconnecting the 12v battery in the frunk for 45 mins then connecting back up. LTE symbol on PCM returned and everything started working fine again. I did have it booked into my OPC to get checked out but the battery disconnect fixed it.

I’ll second that

 

[Gino]

I had this issue, the car LTE wasn’t connecting for some reason to Porsche servers. Resolved itself after about a week, I had wondered if Porsche did a weekend server reboot as it seemed to start working on the Monday.

I’ll bring it in anyway since every update which tried to install failed as well.
My SA said they will likely need to update the software since any update that does make it do the vehicle fails to load.

 

[Dmatt88]

I’ll bring it in anyway since every update which tried to install failed as well.
My SA said they will likely need to update the software since any update that does make it do the vehicle fails to load.

My car is at Porsche now getting that done

 

[GHamilton]

I have same issue with my 2025 J1.2, and have an appointment to look at PCM in a couple of weeks.

 

[E500]

I live in a fairly rural part of England and have suddenly noticed my app just will not update while the car is parked on my drive.

Works absolutely fine away from home, so I’m guessing it’s a cellular network issue. Which would make sense as there’s basically zero phone signal at my house.

Does Porsche use Vodafone in the UK still, does anyone know?

Has anyone else started having problems in the last week or so?

 

[Tango22]

Pretty sure it's Vodaphone for the LTE service and the PTS trackers.
There's a menu screen in the cars PCM you can bring up which shows the LTE signal strength and has the carrier name on it, be worth checking what it displays when parked on your drive.

 

[E500]

Pretty sure it's Vodaphone for the LTE service and the PTS trackers.
There's a menu screen in the cars PCM you can bring up which shows the LTE signal strength and has the carrier name on it, be worth checking what it displays when parked on your drive.

Didn’t know that, will investigate. Thanks.

But given I have no phone signal on my drive I’m guessing it’s not good!

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