Oh boy...
the logo's and the spinner indicated a full reboot. That is even worse than just a crashing navigation app. But the "good" news is, this is a safety issue, so needs to be fixed quicker than 11 months.
That form is there since the tariffs. I ordered an aluminum knob for the drive mode selector from the states a couple of weeks ago and had to fill in the exact same form. I had to pay 35 euro import tariffs for that. That knob was just 20 grams..
There is a new OTA update. It's updating multiple apps such as weather, news etc. Probably released together with the Nav update, but there is no relation whatsoever
Those sound like map updates. It’s a one-time notification and loads in new roads and new images for satellite view.
To see current version, go to "instellingen" scroll down to "systeem" and click "software-informatie" and then "versie-informatie"
If the update came while driving my guess is Map update. You only can install app updates while you leave your car, you have to accept the update before leaving. Not sure though, hope you are right :-)!