They normally:
1. Send you an activation email to create a Porsche connect account.
2. They will then ask for your login details
3. They will then enter same into car PCM to link
Clearly you can do points 2 and 3 yourself if uneasy at them having login details. Presume you have had 1.?
As Lewis' comment above. The car will only appear in "My Porsche" when built and VIN available. You will then create a Porsche ID (If not got one already) and that will be linked to the car. You could create a PorscheID now and save configurations but they don't relate to your actual car.
Nice! My issue was that the PCM would not search for a phone (option was greyed out) but a few hours later the option became active and was able to complete setup. Got a stack of infotainment updates just after that... sync/lag on servers I suspect.
I was going to offer you could pop into mine and use my podpoint if ever in a fix but as a City fan I now can't allow it! ;)
Holiday Inn just off j15 has couple of reliable chargers....
Yes, set the updates to automatic and it runs for all the updates in one go.
Carplay came up briefly (or request to access it) but not properly looked at it yet.
Thanks guys - second journey and was able to setup ID on PCM and seems to be ok now. Feels like a sync lag with the Porsche servers as also had a bunch of OTA updates for infotainment stacked up which have also worked too.
Fingers crossed it's sorted.
Cheers - appreciated. Wouldn't recognise phone (or search for one) and now can only operate as Guest. That's after it going back into the workshop before I took it.