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It has to be something with the account but I am not sure on what side, mine, Porsche or EA. When they sent a free session to the station the charge connected and worked perfect.

Thank you! My homelink pops up when I get close to my house but I was not using the correct command as you stated above. Does that command open or close your door or just open a message screen on the PCM?

Thank you, the EA help desk said you no longer need to use this app as they rolled it into the My Porsche app. Once you set up the EA account in this app then no app is needed, just plug and charge.

Hi everyone, update on my EA issue. I went back to charge my car today and again it would not work. I called EA and they did confirm that you do not need to use ANY app. Once you set up your account in the My Porsche app you can just plug and play. (the good news) The bad news, no matter...

Thanks, what app are you speaking of? The My Porsche?

I had the charging NA app installed and set up when I first arrived at the EA station. I could not get the charge to work and that’s when I called EA and the woman told me not to use this app only use the My Connect app. Wow now I am really confused.

1/31/22

I do have the 19.2 set up in my RWD. Not sure what the NA app is, I only have the My Porsche app and I did set up an account with my CC etc. When I was at the EA station having issues I called the service number and the woman told me to only use the My Porsche app for charging. It did make...

Me too! Does anyone know if we can just ask her to open and or close the door?

Hey thanks for that response, so do I need to take it back for the dealer to fix or is it in the PCM I can do?

I like that and can relate!

Just took delivery on my 22 RWD Taycan yesterday and sadly it did not come with the new update. My PCM icons are the boring grey :(. The dealer said they believe the update will not be out until May or so for the 22’s. Still happy as can be but bummer on the update.

Hi, quick question. Does anyone know if you can turn on a warning sound rather than just the warning light with lane change, lane keep, side assist etc? I know the lights come on to warn you but was wondering if you can turn on sound. I am sure it will get old but I know some cars I have...

Hi, I did call and they said everything looked good on there end. Today I took the car back to the dealer and they checked out the car and the setting and said it has to be EA. Oh the finger pointing:confused:

Hi, thanks for your response, I am using EA stations only. My at home works perfect but having trouble with EA. Maybe it’s NJ but I do have to use the My Porsche app to get the charger to work (I use the word work loosely in this case). I will check out he filter you spoke about, I am hoping...

Thank you for your response, everything you explained above makes sense. I pretty much did connect the way you suggested (not at first I had to figure that out) but sadly still had the issue of only charging a few mins at a time then stopping. Could be the stations I hope. Thanks again. I...

Ok I am new to this so hoping for some help! I understand you use the My Porsche app for charging but I cant seem to find an EA charging station when I do a search. Also, my first charging trip using EA was a mess! The car connected fine but after a few mins the charger would say to unplug...

Big day today! My car has arrived at the dealer and its being prepped for pick up either later today or tomorrow morning. They are doing the software update then it’s ready!

That’s odd, you would think it would go to the dealer for all the updates. My SA told me yesterday that all the car updates will be completed before I pick up the car but I would have guessed they were done at the dealer not the port.

This would happen to me on my Mercedes all the time! It was a pain but the steps above were the same and it works. Good luck.