Heater broken. My turn.

[T4S]

I was notified of the recall while I took my car to service for other unrelated issues. Hopefully they have the parts to replace it while it is there. They didn't say otherwise, so should be good.

Sponsored

 

[Tooney]

Now there is gonna be a run on replacement heaters in US.

Dealer said he got 10 requests on Friday for Taycan heater replacements.

 

[JIP1080]

My email arrived Friday like so many others it appears. Called the dealer a few times and never got through. Left a message requesting a call back and radio silence. Switched to the app to make the appointment but it wouldn't let me request a loaner. Speaking of loaners...

The duration of the replacement is a bit hard to gauge on the forum due to many people waiting on parts. Does anyone have a good understanding of "ideal conditions" service duration? I'm trying to understand if I need to demand the loaner or not. A couple days, no issue. More than that and things get tight.

 

[Tooney]

My email arrived Friday like so many others it appears. Called the dealer a few times and never got through. Left a message requesting a call back and radio silence. Switched to the app to make the appointment but it wouldn't let me request a loaner. Speaking of loaners...

The duration of the replacement is a bit hard to gauge on the forum due to many people waiting on parts. Does anyone have a good understanding of "ideal conditions" service duration? I'm trying to understand if I need to demand the loaner or not. A couple days, no issue. More than that and things get tight.

Per TSB for campaign WPL8 heater replacement, labor time for the replacement is 6.7 hours, and not only are dealer costs for loaner reimbursed by PCNA, costs to pick up and return the car could be included also:

https://static.nhtsa.gov/odi/tsbs/2023/MC-10246451-0001.pdf

 

[JIP1080]

Per TSB for campaign WPL8 heater replacement, labor time for the replacement is 6.7 hours, and not only are dealer costs for loaner reimbursed by PCNA, costs to pick up and return the car could be included also:

https://static.nhtsa.gov/odi/tsbs/2023/MC-10246451-0001.pdf

Super helpful, thank you! I didn't see the campaign listed in the email, nor was there an open recall listed anywhere for my VIN, so I wasn't sure if it was all under the same TSB. Cheers for the confirmation!

 

[joneffingvo]

My dealership called me last week about 2 recalls the re-programming of the regenerative braking/hydraulic as well as the passenger compartment heater. I dropped it off on Tuesday and they gave me a 2023 base taycan as a loaner. They also told me parts are required and to give them a few days.

Sponsored