Flat Tire Disaster / Taycan 4S / NY

[maddie]

Here’s the update. Porsche service center replaced the tire and will reimburse me for the towing service. When I went to pick my car, the wheel had all markings and grease and i refused to take the car. They cleaned it, and we saw a dent on the edge of the wheel. I don’t think it was there when I brought it in. But they never took pictures because it came in when they were closed. They said they can fix the wheel but it will take a week for repairZ It’s very small so I left it. But it’s annoying for them not to clean the grease off. Not something I should be telling them. Also, the markings from the tow truck on the wheels isn’t cleaned and now i’ll have to get them cleaned tm.

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[maddie]

You just inject it into your tire via the air nozzle, then inflate, drive around a bit, then inflate again. The goop fills the hole from the inside. I wasn't aware that it completely destroyed the tire, but I can imagine it making a major mess in the tire.

Oh, that could have been an option. I’ll check if I have it in my car. I was 5 miles from the service center, so that could have probably worked.

 

[jvincent]

As for a spare wheel: where are you all planning on sticking that? It's not like this car has ample storage in the trunk or frunk...

What's the plan for this spare wheel in general? Are we jacking the 6000 pound car up on the soft shoulder? If so, where is the 21" wheel with the punctured 305/30 going to go? Right next to the floor jack and tool kit?

 

[Archimedes]

So I have to learn how to use that. I was also unable to find where the tire was punctured from. Sercice center told me it was a hole

I learned on the side of the road reading the manual. It was much easier than expected. I now carry a full patch kit in my car, so I won't have to use the goo, but in a pinch, it works great.

 

[Dr.Ericthedrill]

May I suggest this for you all.
I bought a Xiaomi Air pump. It has worked wonders for me .
It is light , portable and powerful. I never visit the gas station to get my air now.
Use this with a sealant and you might just be able to limp home.

 

[TaycanCook]

Here’s the update. Porsche service center replaced the tire and will reimburse me for the towing service. When I went to pick my car, the wheel had all markings and grease and i refused to take the car. They cleaned it, and we saw a dent on the edge of the wheel. I don’t think it was there when I brought it in. But they never took pictures because it came in when they were closed. They said they can fix the wheel but it will take a week for repairZ It’s very small so I left it. But it’s annoying for them not to clean the grease off. Not something I should be telling them. Also, the markings from the tow truck on the wheels isn’t cleaned and now i’ll have to get them cleaned tm.

I think you're going to have to clean that off yourself. The dealership cleaning it off will likely end up with micro scratches if it's the shop taking care of it.

 

[BigBob]

So, less than 24 hours after getting involved in a flat tyre discussion, guess what i just spotted. ?
Fortunately no loss of pressure and just had it fixed. To quote the repair man: "Easy-Peasy"

If anyone starts a thread on cars spontaneously combusting, I won't be contributing...

 

[maddie]

So, less than 24 hours after getting involved in a flat tyre discussion, guess what i just spotted. ?
Fortunately no loss of pressure and just had it fixed. To quote the repair man: "Easy-Peasy"

If anyone starts a thread on cars spontaneously combusting, I won't be contributing...

Oh No ! Sorry

 

[wurzitup]

Here’s the update. Porsche service center replaced the tire and will reimburse me for the towing service. When I went to pick my car, the wheel had all markings and grease and i refused to take the car. They cleaned it, and we saw a dent on the edge of the wheel. I don’t think it was there when I brought it in. But they never took pictures because it came in when they were closed. They said they can fix the wheel but it will take a week for repairZ It’s very small so I left it. But it’s annoying for them not to clean the grease off. Not something I should be telling them. Also, the markings from the tow truck on the wheels isn’t cleaned and now i’ll have to get them cleaned tm.

Ive worried about this too. These are super stiff tires, and I've had wheels marked from shops trying to manhandle the sidewall on. But you're right- the reason you bother to have Porsche put tires on is so they wont do shit like this.
Do you figure they dented the wheel somehow? Or figure it was from the original blowout?
Did you have the wheel and tire insurance cover this?

 

[BaileyDrive]

Last night, I experienced a flat tire on my relatively new (600mile driven) Taycan 4S. Learning experience - here. Any do’s and don’t for another time ? I did lose an entire day so hopefully I can find a way to avoid this.

Time: 1:15am
Location: New Jersey, right before entering tunnel for New York City
Speed: 60mph

I was heading home & all of a sudden, saw the tire pressure sign. It was dark but high way lights were enough and I definitely didn’t see any pothole/etc. Car alert system was activated. But even at that speed there was no loss of balance. I didn’t want to be stuck in the tunnel, so I took an exit and as I could drive, put the car in parking on a roadside parking. The passenger side tire was flat. I have the Mission E wheels, so atleast the rim was fine.

The Good. Why ? Because punctures happen but the car wasn’t stuck in the middle of the highway or lose balance. I was able to park it.

The bad: Called Porsche Road side assistance. They took all the details and the agent said they will get me a tow truck in max 90 minutes. after 90 minutes they said they were still looking to find a tow company. Every time there was a new agent, the previous didn’t leave clear notes and they were all from China. Then I called my insurance. They took details and they still haven’t got back to me with a Tow truck detail. After waiting there for 3 hours, the cops came by, because they saw I was parked on the wrong side of the road. They suggested I get my own tow company or I’ll be waiting there till the morning. So I got a tow company that still took an hour to come. Then called Porsche roadside and they said to take the car to manhattan motorcars(my dealer and service center) as there’s a night drop off. They said they’d reimburse me for the tow service.

The car is low. Quite a panic to put on a flat bed. Yes, no regular towing and no spare tire. I couldn’t see where the tire was damaged from but even if I knew, what could I do ? See video. Should I have lifted ? How ?

We got to Manhattan motors at 5am. No drop-off. i park in the basement of a lot, so I could not take it there. I got it dropped off there and I parked in front of the service entrance. The tow truck had to leave. They could take back the car and put in their storage till service center opens mon am. But porsche roadside wasn’t taking responsibility of damage, as it wasn’t their dispatcher. So it was my call. I parked the car there. Unauthorized parking in NYC gets towed. So I literally sat in the car and then called roadside again. They had conveniently closed my ticket. Then after a heated battle, the agent told me if I left my car there and it got tow’d, it would be my fault. she suggested waiting for their tow company and letting them store the car. This was at 6am. Then the tow company called me at 7:30 that they’d come in an hour It seemed stupid to me, to tow again. Plus the showroom would open at 11am. I emailed Manhattan Motorcars and texted my sales agent. (unwillingly as it was early morning sunday). He called me back right away and said to park the car at the service door and come back at 11am to door the keys. Did so.

Below are the pictures. But what a disaster. Why don’t we have a spare tire in the Taycan ? What should I have done differently ? What if I was away from the dealer ?

Porsche roadside assistance - 0/10
Progressive Insurance - 0/10

Atleast dealer and cops made up for it !

Crazy story, and because i drive into the city often, a good cautionary tale. Sorry for your troubles, but your detailed account will help many of us in the future (i.e. call AAA ourselves) so thanks. The photos are fantastic, btw, you've got a great eye!

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