CPO+1 not reflected accurately on My.Porsche site?

[dnigrin]

I recently purchased a CPO Taycan from a Porsche dealer, and opted to pay for the additional year of coverage, or CPO+1. However when I look on my.porsche.com in the Warranty Information section, the warranty end date reflected there only reflects the normal 2 years of CPO coverage.

Anyone else note this discrepancy, having purchased CPO+1? I called 1-800-PORSCHE and they pointed me back to the dealer, who thus far has not been helpful.... Perhaps it takes some time for the +1 documentation to arrive at Porsche central, for them to update the date info? That might be wishful thinking on my part.

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[alexsas]

Yes, I have the same thing - I was added one year extra warranty as a goodwill after some problems with my car - and whilst I do have paperwork for the extra, the website shows 'used car warranty as per the original 2 years' - was wondering if I need to raise it with someone or is it just a display issue in my porsche.

 

[dnigrin]

Same here - I have the paperwork with the correct date, but I worry that that won’t be sufficient in the future (especially if I have to use a different dealer for service, since I bought from a dealer far from my home).

 

[Donar]

Same here - I have the paperwork with the correct date, but I worry that that won’t be sufficient in the future (especially if I have to use a different dealer for service, since I bought from a dealer far from my home).

Same here. But I prefer to have the signed paper work correct over what my app is saying ?

 

[dnigrin]

Don't disagree that having paperwork from the dealer is certainly the best, but just thinking about situations where having it correct in the Porsche database would be important too - i.e. if having to call for Roadside Assistance, etc...

 

[RGBArgee]

Yes, I have the same thing - I was added one year extra warranty as a goodwill after some problems with my car - and whilst I do have paperwork for the extra, the website shows 'used car warranty as per the original 2 years' - was wondering if I need to raise it with someone or is it just a display issue in my porsche.

Uk is 3 years warranty I hope!

 

[alexsas]

Uk is 3 years warranty I hope!

That’s for a new car. My was “Porsche approved” aka American CPO with 2 years by default

 

[RGBArgee]

That’s for a new car. My was “Porsche approved” aka American CPO with 2 years by default

You have a UK flag against your name.

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