Porsche Ordered to Buy Back Taycan That Charged at 9.6 kW, Not 11 kW

[Briguy]

So I parted with my 2025 Taycan 4S Cross Turismo today, selling it back to Porsche as a result of an arbitration award issued under a system that operates in most Canadian provinces called CAMVAP (the Canadian Motor Vehicle Arbitration Plan).

For those unfamiliar with CAMVAP, it is an independent arbitration program that allows consumers who have experienced defects in their vehicles to seek an order requiring the manufacturer to repair the vehicle or, in appropriate circumstances, repurchase it.

The central issue in my case was not whether 9.6 kW charging is "good enough." Rather, it was whether Porsche represented the vehicle as having an 11 kW onboard charger while delivering a vehicle that could only charge at 9.6 kW. After months of discussions with Porsche, the company ultimately acknowledged in December 2025 that my vehicle could not achieve the published 11 kW specification and would charge only at 9.6 kW.

I entered the CAMVAP process only after many months of trying to find a solution that would allow the vehicle to meet the charging specifications under which it had been marketed and sold.

I took delivery of the car in August 2024. The buyback occurred on June 3, 2026.

For those interested in the financial side of the result, a CAMVAP buyback is not a refund of the original purchase price. The repurchase amount is determined by a formula based on the actual purchase price paid by the consumer (including taxes, freight, PDI and similar charges), reduced by a mileage deduction calculated as of the date of the arbitration hearing. In my case, with approximately 21,000 km on the vehicle, the buyback amount was roughly 90% of the original purchase price.

I will miss my 2025 Taycan despite the challenges I experienced during ownership. It is a beautiful car in many respects, and pursuing a buyback was never my preferred outcome. However, I was not prepared to accept a vehicle that could not meet the specifications under which it was represented and sold.

I am attaching a lightly redacted copy of the arbitration award. I have redacted only the names of individual participants and certain identifying information, as those individuals did not sign up for public disclosure.

I am happy to try to answer any questions fellow forum members may have about the process, the evidence, or the decision.

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[freinando]

However, I was not prepared to accept a vehicle that could not meet the specifications under which it was represented and sold.

I hope you are in this CAMVAP for the long haul. Wait till you see 0-60mph times most manufacturers announce are not really starting from 0.

 

[figure1a]

I can applaud your initiative and follow-through but in the end is it worth it?

"I will miss my 2025 Taycan..." — so, you got rid of a car (even though you really like it) because it charges roughly 13% slower than what the advertised rate is?

 

[prj]

I can applaud your initiative and follow-through but in the end is it worth it?

"I will miss my 2025 Taycan..." — so, you got rid of a car (even though you really like it) because it charges roughly 13% slower than what the advertised rate is?

He got 90% after driving it for 2 years, that's a jackpot win financially.

 

[MrJones02]

That's an amazingly good outcome for you.

Different country, different laws I guess. Here you have people with a taycan that spends more time at the dealer than on their own driveway, while losing close to 50% in 2 years, and they are just stuck with their car.

Only having to drop 10% for close to 2 years of use, no clue how they come up with that number, they seem to be completely out of touch with reality.

Anyway, big win for you.

 

[Briguy]

I hope you are in this CAMVAP for the long haul. Wait till you see 0-60mph times most manufacturers announce are not really starting from 0.

I was in it for the long haul. it is over and done.

 

[Briguy]

That's an amazingly good outcome for you.

Different country, different laws I guess. Here you have people with a taycan that spends more time at the dealer than on their own driveway, while losing close to 50% in 2 years, and they are just stuck with their car.

Only having to drop 10% for close to 2 years of use, no clue how they come up with that number, they seem to be completely out of touch with reality.

Anyway, big win for you.

the buyback price is mandated by the rules. FMV is not part of the math.

 

[SergeyIndy]

I wonder if we have any avenue in the US to get our 11kW rate restored for J1.1 cars that charged at that rate with no problem until this year OTA update that reduced it to 9.6kW and dealers acting like they have no idea what's going on and after I called PCNA corporate, they pretend that there is nothing they can do or even put that on the record.

 

[gnr3312]

I wonder if we have any avenue in the US to get our 11kW rate restored for J1.1 cars that charged at that rate with no problem until this year OTA update that reduced it to 9.6kW and dealers acting like they have no idea what's going on and after I called PCNA corporate, they pretend that there is nothing they can do or even put that on the record.

Now that there is a legal decision in another country, and basically and admission from Porsche about that, it’s a good start if anyone wants to pursue that route.

 

[lcarron]

I have a similar issue on my 2022 CT 4s that I don’t care too much about, but it can be concerning.

I have two AC chargers at home: the 40-amp charger provided by Porsche in the garage and an outside 48-amp Autel charger. I mostly charge in the garage at 40 amps and get an 8.9-9.0 kW charging rate. On the charger outside (48 Amps), I was getting 10.8 - 11.0 kW.

Lately, I only charge at the rate of 9.0 kw using the stronger charger. When I plug it into the EV6, I get full charging power at 11 kW.

I realized this issue since the OTA was installed this year (WST2), related to charging. I read the description of WST2, and it relates to 11 vs 9.6 kW, but I’m not sure.

Any insight?

 

[babylou66]

Wow!

 

[whitex]

Now that there is a legal decision in another country, and basically and admission from Porsche about that,

Where is the Porsche's admission?

 

[Briguy]

if you read the arbitrator judgment it is cited there.

 

[Tooney]

I will miss my 2025 Taycan despite the challenges I experienced during ownership. It is a beautiful car in many respects, and pursuing a buyback was never my preferred outcome. However, I was not prepared to accept a vehicle that could not meet the specifications under which it was represented and sold.

 

[Tpup]

It's a shame that the ruling does not apply to all Tacans in Canada and any owner who wanted their adjusted buyback amount could sell the car back. I think it's great that your ruling sends a message that an OEM cannot change the specifications on something you purchased in the past without your approval or compensation of some kind.

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