"Charging not possible" error

[jimithing]

Update - notes say the problem was with the AC charger but somehow it resulted in DC also not working. They also fixed my left rear parking brake problem, which damaged the ceramic rotor as well. Total tab to Porsche - $8k. Everything works now.

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[007]

Well, I guess it’s my turn. After nearly a year of trouble free ownership, today my car will not charge. ??‍ It’s a 2021 Taycan Turbo S with 39k km on the odometer.

I first thought it was the home charger (I use the Porsche Mobile charger). I did a factory reset and tried both the 3 phase and the regular 230V wall plugs. Nothing worked . It seems like it almost wants to charge (makes the regular clicking noises when connecting, fan turning on) but after a minute or so of white flashing it errors out, turns red. Tried several times. The charger itself looks ok, screen ok, discovers the car, no error messages.

So I drove to a nearby hotel that has a few free Porsche branded chargers. Tried two different plugs, same thing, didn’t charge. Then I drove to another hotel/restaurant where I happened to charge two weeks ago during dinner without issues, same thing, nothing.

All AC chargers so not sure if a DC one would work, but don’t have one nearby so didn’t check. But either way, need the AC to work.

Car drives like normal, no error messages. I think like others in this thread, that it might be the 22Kw onboard charger or something related to this.

Tow truck just picked it up from home (with a 15% charge left) and will take it to the dealer in Kraków that’s an hour and an half away from here.

Got a Mercedes CLA200 from Porsche Assistance in the meantime which has the power of a go kart.

 

[VONRichie]

Well, picked the car up on Tuesday, went to charge for first time today, and I have this issue!
Will charge dc but not ac, been back to dealer but can’t look at it until next week, seems a shame these things aren’t checked before pickup. 3 day old car and already an issue.

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