Compensation for a LONG fix?

[sderkach]

Just curious what expectations you may have if your 3 month old Taycan was in the shop for 5 or 6 weeks.

In short, my Taycan has been at my Porsche Dealership because the car stopped charging at home. I could only charge from DC Chargers. They took a bit of time to figure the issue out. They figured it was the OnBoard Charger that needed replacement. The new OnBoard Charger took 3 weeks to get to the dealership from Germany.

The dealership is also running the other major update on it (AN6?).

I still haven't had word that I will be able to pick it up soon and it's been at least 5 weeks.

Would you expect some sort of compensation? Something from the Porsche store?

I am reasonable. I'm not raging mad. I recognize that there are issues with parts given all the issues of the war. I'm simply left feeling a bit disappointment in the "Porsche Experience"...especially given that I have a Base Model Macan as a loaner.

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[Fsudoles]

I’m glad they put you in a loaner, but if this stretches on, perhaps they can put you in a Panamera, Cayenne or a Taycan loaner…you deserve it. Perhaps push for a free first maintenance (two year/20,000) if you haven’t prepaid it like we did. I would also ask for a few mini details, Porsche store merchandise, etc., all they can do is say no….good luck.