Complete Charge error on Zappi

[DexD]

My MY 22 RWD Taycan continuously throws up a ‘complete charge’ message and stops charging at random
Intervals when plugged into my new Zappi V2. I’ve adjusted the power from 7kw right down to 2 kW to see if that helped but to no avail.
However, it works fine when I use the Porsche mobile charger. Any ideas what might be going on?

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[tophamn]

My MY 22 RWD Taycan continuously throws up a ‘complete charge’ message and stops charging at random
Intervals when plugged into my new Zappi V2. I’ve adjusted the power from 7kw right down to 2 kW to see if that helped but to no avail.
However, it works fine when I use the Porsche mobile charger. Any ideas what might be going on?

Have you tried rebooting your Zappi? - unlock it (PIN code) and press/hold the 3 horizontal lines. I've no idea if this will solve your issue but I've had to do this a couple of times to fix charging woes.

 

[bn8959]

Worth also doing firmware updates on the Zappi. There are several different processes depending on how it’s connected to the internet, but the are documented on the MyEnergi site.

 

[W1NGE]

My MY 22 RWD Taycan continuously throws up a ‘complete charge’ message and stops charging at random
Intervals when plugged into my new Zappi V2. I’ve adjusted the power from 7kw right down to 2 kW to see if that helped but to no avail.
However, it works fine when I use the Porsche mobile charger. Any ideas what might be going on?

Reducing power won't help and will lead to errors in any event - there is a minimum level of power needed.

Try the reset (power off) and check firmware as suggested.

Check no programming is enabled on your EVSE.

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