Loaner fees from Porsche Dealer

[whitex]

Pretty standard practice, same as a rental car. They have always explained the “bring it back full or be charged an exorbitant amount” to refuel whenever I have a loaner.
If you’ve taken a loaner out previously and not filled it up when bringing it back you either got lucky or had really nice dealerships who didn’t mind spending their own money and time to take care of it for the next customer.

It's pretty standard to charge for fuel and I see no problem with it. I don't think I'm entitled to free fuel just because I shelled out six digits for a car. Personally I have a good relationship with my service department, if I bring it back slightly under I tell them, but they don't charge me. I have however also brought it back full even if they gave it to me 3/4 before, so it all washes out in the end. If I ever brought it in empty after taking it out full, I'd probably insist they charge me so that they don't feel bad about bringing it up (though I'd really try to fill it up, but technically it could happen that I just didn't have the time). I also told them if they ever give me an EV loaner, I will charge it to whatever SoC they want at my house for free, minus the few miles to get to the dealer - that's because I'd park it where the Taycan parks and keep it plugged in while at home. So far never got an EV loaner though (they don't have any right now) - maybe once they get a surplus of Macan EV's.

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[Murph7355]

Agree with whitex.

 

[kempez]

Yep same. They’re a business and although they make a lot of money out of us, if they gave out free fuel for every car loaner, that would end in potentially £millions across all dealers

 

[parkslopedope]

It's pretty standard to charge for fuel and I see no problem with it. I don't think I'm entitled to free fuel just because I shelled out six digits for a car. Personally I have a good relationship with my service department, if I bring it back slightly under I tell them, but they don't charge me. I have however also brought it back full even if they gave it to me 3/4 before, so it all washes out in the end. If I ever brought it in empty after taking it out full, I'd probably insist they charge me so that they don't feel bad about bringing it up (though I'd really try to fill it up, but technically it could happen that I just didn't have the time). I also told them if they ever give me an EV loaner, I will charge it to whatever SoC they want at my house for free, minus the few miles to get to the dealer - that's because I'd park it where the Taycan parks and keep it plugged in while at home. So far never got an EV loaner though (they don't have any right now) - maybe once they get a surplus of Macan EV's.

Not sure why you quoted my post in this reply, you said the exact same thing. I agree it’s standard practice to be charged if you don’t bring the car back full…

 

[whitex]

Not sure why you quoted my post in this reply, you said the exact same thing. I agree it’s standard practice to be charged if you don’t bring the car back full…

I was agreeing with you, expanding with some details.

 

[Jhenson29]

I get rentals all of the time. Just returned one today. And always fill before return. Except for today because I couldn’t for the life of me figure out how to open the gas cap. Chrysler Pacifica. Did not open manually and there was no button. I was very frustrated at the gas station.

Anyway, generally always return full. If I don’t, they charge a lot per gallon. I think I saw $16/gal at the rental counter a few days ago.

I would expect the dealer charges a high amount for loaners also.

In any case, I always returned loaners at the level they give them to me. Partially to avoid charges, and partially just as common courtesy.

 

[parkslopedope]

I was agreeing with you, expanding with some details.

Got it. I misinterpreted your response, my bad.

 

[RoseyPSU]

I agree it’s standard practice to be charged if you don’t bring the car back full…

This thread is fascinating to me. I have never been charged by my Porsche dealer for gas on a loaner nor at the Mercedes dealer when my wife gets a loaner. I was going to reply to OP that "yes, you should be annoyed" but apparently, I'm in the minority. I guess I'll consider myself lucky. When I get a Cayenne or Panamara (they usually try to give me a Taycan loaner) I always use a decent amount of gas as just getting to and from the dealer is about 15mi each way. Never charged. Live and learn....

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