"Princess Porsche" - my Taycan issue/bug tracker

[anonymouse]

My partner has taken to calling my Taycan "Princess Porsche" because the car is so prone to moody behaviour, errors, and oddities.

So I have compiled a tracker--attached below--listing the issues we have encountered, and marked all those items which have been reported by other owners on this forum and elsewhere. It currently has 34 entries. One of the reasons I compiled this was because I suspect may smaller bugs which "fix themselves" are not being tracked by Porsche.

I supplied this to the OPC for attention of Porsche but have not yet had a response. I also supplied it to the Porsche Club of GB with the hope it would stimulate a conversation with Porsche - but no response (or indeed acknowledgement) from them either. So I am sharing it with the wider group. Perhaps someone from Porsche will see it here.

I am not one to grumble and gripe unnecessarily. The Taycan remains the best EV, and best touring car, available. When it works (which is most of the time) it is a delight to drive. But it simply isn't good enough; and as a long-distance touring car I can't have a breakdown occurring somewhere remote.

A new Porsche should not require breakdown service 3-4 times within its first 25,000 miles. It should not have a flat 12V battery after 9 days of cold(ish) weather. It should not have occasional back-end infrastructure failures rendering apps unusable. It should not create 2-month backlogs for OPC loan cars when things go wrong.

Porsche need to get focused on software. They need to push out regular updates to their fleet -- to the whole fleet, not just the latest model.

Something needs to change, quickly, if Porsche are to recover the brand damage from their Taycan quality issues, and if they are to reverse the painful spiral of depreciation that is hurting customers and deterring us from upgrading to future models.

Sponsored

 

[ct4s]

100% agree - especially on generally poor software from Porsche.
In my opinion many issues are a VAG-wide issue and not a Taycan / EV only issue. Although the EV aspect does have its own collection of unique issues.

Can you share your list?

Issues I have, some seem more prone when it's very cold:

1. Comfort access is a lottery. Drivers side is often ok, passenger side has been terrible in the past 2 weeks whilst it’s been very cold. I can walk up to the car and the drivers door handles usually pop out but often the passenger side doesn't. I then press unlock on the key fob and sometimes it does nothing, sometimes it locks! and sometimes it works as designed. Frustrating. Being checked by dealer soon.
2. App has connectivity issues which seems to coincide with inconvenient times. Usually a Porsche server issue not the car.
3. Watch App is useless unless you have your phone to hand each day to authenticate the Watch login.
4. DC electronic flap can take 10+ attempts to get it to open when it's cold (it's wasn't frozen). Being checked by dealer soon.
5. LTE access vanished a few weeks ago. Needed a 75 mile trip to a dealer to reset a module. PITA.
6. Had issues when the passenger driver's door wouldn't always shut. Took 3 visits to the dealer before it was fixed.
7. Wireless charging doesn't work. Phone needs to be positioned with millimetre perfection and it then it charges very slowly, if at all, until the phone overheats and shuts off. New wireless charger being fitted soon. Utterly useless design, along with the cubbyhole lid which doesn’t stay open.
8. One of the windscreen sensors wasn't fitted properly and on cold days condensation stops the emergency braking / headlight etc functions from working. Being fixed soon.

I won't list what I think they have missed / got wrong / need to improve (such as features, software UX / UI) because that would be a much larger list.

Overall though, it’s still a great car to drive.

 

[anonymouse]

Can you share your list?

It was attached to my post.

 

[ct4s]

Thanks - missed it, thought it was an ad.

That's quite a list.
Thankfully I have only seen a few of the more trivial ones which tend to relate to the crappy software development bugs / UI / UX annoyances.

Sadly, I suspect Porsche will do almost nothing to update the software over time for existing .1 cars beyond some essential bug fixes. Ie, the opposite approach to Tesla who improve the software continually for several years.

 

[Scandinavian]

Thanks - missed it, thought it was an ad.

That's quite a list.
Thankfully I have only seen a few of the more trivial ones which tend to relate to the crappy software development bugs / UI / UX annoyances.

Sadly, I suspect Porsche will do almost nothing to update the software over time for existing .1 cars beyond some essential bug fixes. Ie, the opposite approach to Tesla who improve the software continually for several years.

I am afraid you are correct that Porsche will ignore most of these issues in J1.1. They now have new SW bugs to rectify in J1.2 and a different platform for Macan EV. And most resources are most likely focussed on the new platform that will be released in a couple of years. Both the PPE as well as the J1.x will be replaced in new platform. Not a good situation to be in.

 

[anonymouse]

I am afraid you are correct that Porsche will ignore most of these issues in J1.1.

I hope they will realise there has been a generational change. A society which has grown up with iPhones -- and even Siemens ovens, which get updates quarterly or more -- will have an expectation that their device/car/phone remains "part of the fleet" and is actively maintained for 5+ years. And Porsche needs to transform to meet that expectation, or lose confidence of the younger generations.

Sponsored