Recall: Power Outlet May Cause Charging Cable to Overheat (20-24) APB6 - December 13, 2023

[daveo4EV]

See post with TSB for remedy for charging cable recall: https://www.taycanforum.com/forum/threads/tsb-for-recall-apb6-–-charging-cable-porsche-mobile-charger-with-nema-plug-may-17-2024.20018/#post-307917

super high quality product typical of porsche

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[whitex]

In consumer products, rule of thumb was that for every complaint telephoned/mailed in to company about a product, 7 or so other consumers who had the same complaint just chose to buy a different product.

From what I see here in the last couple of years, most Taycan owners are extremely patient/forgiving about product deficiencies, including safety-related problems, except for posting about them here.

In the auto industry the effect of choosing other product is delayed, as it is not as easy/affordable/feasible to discard your 6 month car to get another product. The question is, for every complaint communicated to the company, how many choose a different product for the next purchase. If a brand instituted "24 month money back guarantee", they could see the effects very directly, at a cost of course.