Service appointments

[swejs]

I've had my Taycan now for 2 months and there's an annoying rattle behind me in the cabin which hasn't settled down. I phoned to get it looked into and was told the next available date in Reading was 22nd September: so I grabbed that to get the winter tyres back onto my Boxster and asked if there was anything elsewhere earlier and got 25th June in Guildford. Is this just a Porsche Retail Group issue or a wider issue?

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[TAYC4S]

I've had my Taycan now for 2 months and there's an annoying rattle behind me in the cabin which hasn't settled down. I phoned to get it looked into and was told the next available date in Reading was 22nd September: so I grabbed that to get the winter tyres back onto my Boxster and asked if there was anything elsewhere earlier and got 25th June in Guildford. Is this just a Porsche Retail Group issue or a wider issue?

Depends on whether you asked for a courtesy car. Any of those requests take a lot longer as there are not enough cars.

 

[swejs]

The June slot actually includes a courtesy car as they want the car two days, apparently, but quoted the 1hr rate of £238 to investigate the rattle if its not covered by the warranty - plus they're doing the campaign/recall/fix for the internal sensor... the Reading appointment in September is just a turn up ad wait jobby.
I'm used to booking the time critical slots, like tyre swap / mot, 3 months in advance so this length came as a big surprise!

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