D00notD00d
Well-Known Member
- First Name
- D00notD00d
- Joined
- May 17, 2023
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- 979
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- Location
- Newcastle
- Vehicles
- L461 Range Rover Sport. Gone: Taycan 4s, Cayenne, 911 C4S.
Extract from Porsche GB Approved Warranty terms and conditions.
The key words here are “which if fail due to wear and tear will not be covered by Your Policy”.
The description of approved warranty cover used in email correspondence sent on behalf of the Porsche GB CEO is shorter and less favourable than the terms and conditions of the GB contract - but may be in line with the US contract extract which you have posted. The GB CEO’s reply states:
“batteries are considered a wear and tear component, therefore would not be included within the Porsche Approved Warranty”
…. Will GB Porsche Approved Warranty claims assessment use the CEO team’s words, or the terms and conditions contract words? What constitutes normal wear and tear of a HV battery beyond 8 years or 160,000 kilometres? Dialogue is ongoing to attempt to resolve this.
Full Terms and Conditions :
https://assets-v2.porsche.com/gb/-/...orsche-Approved-Warranty-Terms-and-Conditions
Approved Warranty Leaflet, featuring Taycan pics. The wording here also does not match the terms and conditions
https://assets-v2.porsche.com/gb/-/...roved-Warranty/PCGB/Porsche-Approved-Warranty
The key words here are “which if fail due to wear and tear will not be covered by Your Policy”.
The description of approved warranty cover used in email correspondence sent on behalf of the Porsche GB CEO is shorter and less favourable than the terms and conditions of the GB contract - but may be in line with the US contract extract which you have posted. The GB CEO’s reply states:
“batteries are considered a wear and tear component, therefore would not be included within the Porsche Approved Warranty”
…. Will GB Porsche Approved Warranty claims assessment use the CEO team’s words, or the terms and conditions contract words? What constitutes normal wear and tear of a HV battery beyond 8 years or 160,000 kilometres? Dialogue is ongoing to attempt to resolve this.
Full Terms and Conditions :
https://assets-v2.porsche.com/gb/-/...orsche-Approved-Warranty-Terms-and-Conditions
Approved Warranty Leaflet, featuring Taycan pics. The wording here also does not match the terms and conditions
https://assets-v2.porsche.com/gb/-/...roved-Warranty/PCGB/Porsche-Approved-Warranty
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