At least you’re getting proper updates from your SA. This was my last update on Tusaday…
I've got some sympathy for the SA who take the brunt from customers, certainly the one I've been dealing with at Nottingham OPC has touched base once a month even if it was "no update" I don't think they know any more than we do, mine shared the usual system status screenshots but was in the dark over exactly what was happening with cars stuck due to the 12v issue.
Mine moved out by two weeks too so overall 3 weeks later than originally scheduled. Interestingly we went past my CP 0.0 date without a new date showing so on the 8th November it was still showing expected entry to bodyshop on 5th Nov but later dates all went out by 2 weeks from previous update about 3 weeks ago.My SA messaged me today with an update. Dates have moved to the right by two weeks. At least he’s keeping in touch and I can’t complain about the current delay, it’s nothing compared to what others are experiencing.
Yes to be clear I’m not giving my SA a hard time. Far from it actually. Although I agree with the above. I’m new to the brand and this isn’t a spectacular display of customer service or a wonderful customer experience by Porsche.
Give Porsche 6 months and you'll be able to option Customer Services.
I’m going ppf front/sides and ceramic the rest. I’ve also had ceramic before all over and it is worth the investment imo. Ignore Porsche’s option of whatever fancy (not so fancy), wax they put on, that’s a rip off. I have a local specialist detailer I trust who will do it for me.
Me too (with ceramic all over). I've never bothered on previous vehicles, but the shock of an early prominent stone chip on the front apron- revealing the black plastic underneath- overcame my indecision about whether to get PPF.
