My tacan went to porsche and hasn't came back, tow date feb 29. Only got one update. Got denied loner car having to uber😭😭

[Rohaanrs1]

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[DanK]

Okay?

 

[slothinker]

Could you provide a little more detail. Have you contacted your dealer or gone into the Service Dept. personally to ask about this? If they won't answer your calls or talk with you in person, I'd call or email Porsche NA. Also, why was your car towed away ... the reason for it's failure to preform? What's the name of your dealer? Where are you located .. the info. on your profile is thin.

 

[Rohaanrs1]

Could you provide a little more detail. Have you contacted your dealer or gone into the Service Dept. personally to ask about this? If they won't answer your calls or talk with you in person, I'd call or email Porsche NA. Also, why was your car towed away ... the reason for it's failure to preform? What's the name of your dealer? Where are you located .. the info. on your profile is thin.

so one day i just sat in the car and it said electronic error(red light), the car would not shift in drive or reverse, so got it towed to porsche plano, on feb 29. I think on 15 of march i got a call that the car has issues in its cells and they need 2 weeks more, then i asked for a loner and they said sorry we have none avalible, and that they would call if one is avalibe. that was 20 days ago.

 

[Rohaanrs1]

sorry i couldnt add much on the header just made the acc few days back

 

[slothinker]

so one day i just sat in the car and it said electronic error(red light), the car would not shift in drive or reverse, so got it towed to porsche plano, on feb 29. I think on 15 of march i got a call that the car has issues in its cells and they need 2 weeks more, then i asked for a loner and they said sorry we have none avalible, and that they would call if one is avalibe. that was 20 days ago.

Thanks for filling in the blanks. Sorry this happened to you. That would be Plano, Texas. Have you thought of contacting Porsche North America. At least some dealers seem to be sensitive to headquarters receiving negative feedback.

 

[Rohaanrs1]

no talked to them today today again, they said i can finally get a loner on monday, which propbably means no car for a couple more weeks

 

[Skier]

My2023 Turbo was flatbedded to the dealer yesterday after the dreaded "Electrical system failure". Supposed to get a loaner Monday. We'll see.
I'am neither pleased or optimistic.

 

[Rohaanrs1]

My2023 Turbo was flatbedded to the dealer yesterday after the dreaded "Electrical system failure". Supposed to get a loaner Monday. We'll see.
I'am neither pleased or optimistic.

I think thats similiar to what i had, you might have the same cell issue, it takes long because supposedly the, cells take time to ship, and porsche never has enough people who can diagnose the cars. Good luck.

 

[Skier]

I think thats similiar to what i had, you might have the same cell issue, it takes long because supposedly the, cells take time to ship, and porsche never has enough people who can diagnose the cars. Good luck.

Thanks and I'll update the forum as to progress. I am supposed to pick up a loaner tomorrow-we'll see.

 

[Caraholic]

I think thats similiar to what i had, you might have the same cell issue, it takes long because supposedly the, cells take time to ship, and porsche never has enough people who can diagnose the cars. Good luck.

It’s not a shipment problem my cells got to the dealer two days after they ordered them. However I did wait an additional two months for the specialist to get there.

 

[Skier]

It’s not a shipment problem my cells got to the dealer two days after they ordered them. However I did wait an additional two months for the specialist to get there.

Where are you located?

 

[Caraholic]

Where are you located?

South Carolina

 

[Rohaanrs1]

oh my lord, so after the cells come i can still look at two month wait. OMG. I am picking a loner tmrw too ill updaTe the forum on what car they give me. ik am in in dallas by the way. i have a question if iget a gas loner will theycover its gas or no.

 

[electricsidecar]

I'm starting to aggregate and track all of these threads in the Electric Sidecar issue tracker, given how many of these failures are going on: https://github.com/ElectricSidecar/Porsche-Taycan/issues/15.

2 failures in this thread now tracked, bringing the total to 13. If you experience other failures you can submit them via the link.

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