Living in the past

[anonymouse]

Tesla: “our remote team has reviewed the logs and determined the cause of the fault. A mobile engineer will fix it in the car park while you are at work tomorrow and send you a message through the app to let you know it is done. No need for you to be there.”

Porsche: “sorry we haven’t returned your four calls over the last three weeks since your car was in service and we failed to fix the fault you asked us about. The service department didn’t know what to do so they asked the Porsche Pro and he has now given it back to them. Frankly we don’t know what this issue is. We need you to bring in the car again so we can put some measurements on it [sic] then we will send a ticket to Porsche. i wouldn’t like to put a number of days on it, but they normally promise to respond to a ticket within 48 hours. I don’t know how long it would take us to deal with the issue after that.”

Real examples. Grr.

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[tigerbalm]

How long until dealership's will have to be updating their signs?

 

[anonymouse]

How long until dealership's will have to be updating their signs?

More like “over 7% of all Porsche vehicles ever built are still in the service workshop today” perhaps?

 

[Fish Fingers]

"Over 70% of all Taycan cars ever built are still in the workshop today.
We make sure it stays that way."

* Job vacancies. EV mechanics urgently wanted. Apply within.

 

[Der-Schwabe]

Tesla: “our remote team has reviewed the logs and determined the cause of the fault. A mobile engineer will fix it in the car park while you are at work tomorrow and send you a message through the app to let you know it is done. No need for you to be there.”

Porsche: “sorry we haven’t returned your four calls over the last three weeks since your car was in service and we failed to fix the fault you asked us about. The service department didn’t know what to do so they asked the Porsche Pro and he has now given it back to them. Frankly we don’t know what this issue is. We need you to bring in the car again so we can put some measurements on it [sic] then we will send a ticket to Porsche. i wouldn’t like to put a number of days on it, but they normally promise to respond to a ticket within 48 hours. I don’t know how long it would take us to deal with the issue after that.”

Real examples. Grr.

Hmm, so this is living in the future based on the above quote?

"Shreyansh Jain was ecstatic in March when he picked up his first electric vehicle, a brand-new 2023 Tesla Model Y. He used a sizable chunk of family savings to buy it with cash.

“We were over the moon!” said Jain, an electronics engineer in Cambridge, England.

His exuberance came to a “grinding halt” one day later, with 115 miles on the odometer. (...) As he drove with his wife and three-year-old daughter, he suddenly lost steering control as he made a slow turn into their neighborhood. The vehicle’s front-right suspension had collapsed, and parts of the car loudly scraped the road as it came to a stop. (...) The complex repair required nearly 40 hours of labor to rebuild the suspension and replace the steering column, among other fixes, according to a detailed repair estimate. The cost: more than $14,000. Tesla refused to cover the repairs, blaming the accident on “prior” suspension damage.

Jain is one of tens of thousands of Tesla owners who have experienced premature failures of suspension or steering parts, according to a Reuters review of thousands of Tesla documents."

Tesla blamed drivers for failures of parts it long knew were defective

 

[anonymouse]

I’m not saying either manufacturer is perfect. Arguably Tesla has as much to learn about engineering as Porsche has to learn about software. (And both need to learn how to make maintenance and crash repairs affordable.) But the future is increasingly software.

 

[alexsas]

"Over 70% of all Taycan cars ever built are still in the workshop today.
We make sure it stays that way."

* Job vacancies. EV mechanics urgently wanted. Apply within.

Are they mechanics or electricians?

 

[feye]

Hmm, so this is living in the future based on the above quote?

"Shreyansh Jain was ecstatic in March when he picked up his first electric vehicle, a brand-new 2023 Tesla Model Y. He used a sizable chunk of family savings to buy it with cash.

“We were over the moon!” said Jain, an electronics engineer in Cambridge, England.

His exuberance came to a “grinding halt” one day later, with 115 miles on the odometer. (...) As he drove with his wife and three-year-old daughter, he suddenly lost steering control as he made a slow turn into their neighborhood. The vehicle’s front-right suspension had collapsed, and parts of the car loudly scraped the road as it came to a stop. (...) The complex repair required nearly 40 hours of labor to rebuild the suspension and replace the steering column, among other fixes, according to a detailed repair estimate. The cost: more than $14,000. Tesla refused to cover the repairs, blaming the accident on “prior” suspension damage.

Jain is one of tens of thousands of Tesla owners who have experienced premature failures of suspension or steering parts, according to a Reuters review of thousands of Tesla documents."

Tesla blamed drivers for failures of parts it long knew were defective

Well, as long as the guy got his payday. I wonder when consumers finally wake up to this massive pump and dump scheme...

 

[feye]

I’m not saying either manufacturer is perfect. Arguably Tesla has as much to learn about engineering as Porsche has to learn about software. (And both need to learn how to make maintenance and crash repairs affordable.) But the future is increasingly software.

Software is irrelevant if the hardware is junk... Anybody ever worked with computers know this!

 

[whitex]

Are they mechanics or electricians?

Neither, they are automotive technicians, which is a blend of both.

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