Midlifecrisis
Well-Known Member
- First Name
- Ian
- Joined
- Jul 1, 2021
- Threads
- 34
- Messages
- 1,085
- Reaction score
- 746
- Location
- Worcestershire
- Vehicles
- Taycan Turbo, Taycan 4S (sold). Macan SD (sold)
- Thread starter
- #1
I had a problem last night arriving at an Ionity charger fairly late with 28% charge. I tried to plug it in for plug and charge, didn’t work. Charge port impaired message initially. Then tried Porsche charge card with no success. Moved to another charger and tried the Porsche card again. Still no success. Locked car for a few minutes then tried a credit card, didn’t work. I didn’t think to try starting it from the Porsche app but tried the Ionity app. Worked immediately. So what was the problem? I have no idea. Only that Ionity charged me 74p/kWh instead of 30p.
I phoned Porsche today who couldn’t tell me why it didn’t work, but that my account is active and they could see I had tried to start a charge several times. They want me to try it with the Porsche app - I will if it is convenient next time I pass it. And they did agree to refund me the difference in cost.
Any ideas what I could have done wrong or why it might not have worked? When it did eventually work it pulled 268kW initially before gradually scaling sown to 168 at 70% (presumably due to battery over 50 degrees) when I stopped it and left. So I presume the car is fine and this is all software behind the scenes.
I phoned Porsche today who couldn’t tell me why it didn’t work, but that my account is active and they could see I had tried to start a charge several times. They want me to try it with the Porsche app - I will if it is convenient next time I pass it. And they did agree to refund me the difference in cost.
Any ideas what I could have done wrong or why it might not have worked? When it did eventually work it pulled 268kW initially before gradually scaling sown to 168 at 70% (presumably due to battery over 50 degrees) when I stopped it and left. So I presume the car is fine and this is all software behind the scenes.
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