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New charger cable plug points away from wall

MeWow

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Anyone have a new charger cable from Porsche? The plug on mine points away from the wall, and they’re trying to tell me that it
Porsche Taycan New charger cable plug points away from wall IMG_8286
is OK to twist a 220 V cord to make it fit. And they replaced it because they were worried about causing fires?
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daveo4EV

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MeWow

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Why would they change the direction of the plug? They’re trying to tell me this is not a mistake?
 

eisenb11

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This has got to be some kind of manufacturing screw up... what possible use-case or rational explanation is there for having the plug point in the wrong direction?

Unlikely... but maybe it can be rotated (without twisting the whole thing around) or something?
 

Tooney

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This has got to be some kind of manufacturing screw up... what possible use-case or rational explanation is there for having the plug point in the wrong direction?

Unlikely... but maybe it can be rotated (without twisting the whole thing around) or something?
Porsche EVSE - manufacturing screw up??????
This day - four years ago:
Porsche Taycan New charger cable plug points away from wall 1722427428536-s5

https://www.taycanforum.com/forum/threads/nema-14-50-supply-cable-heat-data.1940/
It's not a Porsche manufacturing screw up. Peeps in North America just don't know to plug things in right. ;)
 
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McgR

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FlyingPoint

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Not that the OP asked, but I would be more concerned over what appears to be the melting of the NEMA 14-50 receptacle. The middle left looks compromised.
 

Tooney

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Not that the OP asked, but I would be more concerned over what appears to be the melting of the NEMA 14-50 receptacle. The middle left looks compromised.
Good catch! Yep, something is wrong with that receptacle. Wonder if it isn't a Hubbell.
 


daveo4EV

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Not that the OP asked, but I would be more concerned over what appears to be the melting of the NEMA 14-50 receptacle. The middle left looks compromised.
@FlyingPoint good catch - it's not a hubble socket - should be upgraded/replaced with Hubble socket as Porsche requires/recommends…

https://static.nhtsa.gov/odi/tsbs/2022/MC-10222530-0001.pdf

@MeWow your NEMA 14-50 outlet shows signes of thermal stress and may fail - yes the cable is facing the wrong direction and that's a problem, but I 100% doubt Porsche is in a position to "fix" it any time soon, or ever…if you look at the slot on your NEMA outlet in the 9 o'clock position from your photo it apears to have the beginnings of thermal stress melting the plastic - this is not good for long term safety. The socket should be replaced.

the bigger problem is your NEMA 14-50 socket isn't up to spec/requirements as noted in Porsche's technical bulletin linked in this message - you need to consult with an electrician to swap/replace/upgrade your NEMA 14-50 socket to a Hubble commerical/industrial grade socket.

I still recommend you abandon the Porsche EVSE (PMC+/PMCC) because as noted it's been problematic for at least 4+ years - there are numerous viable higher quality alternatives.

given the history of Porsche's efforts in this space this is just one more "fail" in a long line of fails with regards to this product.

the socket in the photo graph is _NOT_ a Hubble socket - see pic below for what a hubble socket looks like…

Porsche Taycan New charger cable plug points away from wall IMG_2294
 
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Tooney

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Hubbell 14-50R receptacle requires larger/deeper electrical box than standard and a box faceplate with larger diameter opening for the receptacle.
 

Gino

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Anyone have a new charger cable from Porsche? The plug on mine points away from the wall, and they’re trying to tell me that it
IMG_8286.jpeg
is OK to twist a 220 V cord to make it fit. And they replaced it because they were worried about causing fires?
Porsche may not admit it but it is definitely a mistake in assembly at the factory (or in China)…
They don’t want to have to recall the new cable they just replaced but I just received mine a few weeks ago so I will see if mine is the same. It likely is. It isn’t ideal to twist a short cable like this 180 degrees. It will put stress on the connection & the insulation over time but the warranty will be expired by that time.
I guarantee the insulation will break down over time & develop cracks within as few as 5-6 years in a dry, hot environment like in the Southwestern US.
As an electrical engineer I would advise not to twist it because eventually it will fail… really poor quality control on Porsche’s part… When I finally install my 220 outlet I will likely make up a short adapter to make a stress free connection but what a waist of time to correct this…
 

daveo4EV

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That's ... disappointing. So on another topic, what does the cable and/or labels say about the AWG? I'm going to guess same AWG, just with a temp sensor in the plug?

And yes, please don't use it until you put in a new Hubbell socket.
other posters/forum members have stated it's 8 AWG noted on the cable.
 

daveo4EV

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daveo4EV

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Anyone have a new charger cable from Porsche? The plug on mine points away from the wall, and they’re trying to tell me that it
IMG_8286.webp
is OK to twist a 220 V cord to make it fit. And they replaced it because they were worried about causing fires?
I just checked my original 2021 non-recall cable - and it has the same orientation as the cable in the picture above…based on that this is nothing "new". In my case it always required a twist when using it with a wall mount.

the "natural" "lay" of the original NEMA 14-50P power supply cable in the PMCC unit that came with my 2021 Cayenne TurboS eHybrid is identical to the cable pictured above - I can confirm in my case the original factory cable also requires you to "twist' it to plug it into the wall - also in "twisting" it just now - there is enough give/flexibility/malleability that I don't see this as a serious problem in terms of stress/wear on the cable - YMMV

but the cable pictured here matches the orientation of the original factory cable from 2021 pre-recall…

given this - in my mind this is a non-issue - twists the head to orient it such that it can plug in and use it just like you would've the original factory unit - if you don't like this - chalk it up to another design triumph for VW/Audi/Porsche in this particular product space!

but based on my original unit the two cables are identical in "default" orientation. So this is nothing "new" with regards to the recall cable…
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