RBGtaycan
Well-Known Member
- First Name
- Bob
- Joined
- Feb 15, 2021
- Threads
- 42
- Messages
- 615
- Reaction score
- 466
- Location
- Long Island, New York
- Vehicles
- Kia EV6; Taycan RWD....Past: 356, Cayman S
- Thread starter
- #16
You may have found a good dealer and/or be aided by California's relatively high adoption rate for EVs.God, I have to consider myself lucky. My dealer in Newport Beach, CA has been close to perfect. The only thing that took a long time was replacing my portable charger that failed. It took over 6 months to clear the backlog but when it arrived they showered me with Porsche swag (hats, sweaters, coffee thermoses, etc).
The longest I wait to get an appointment is 2 weeks to get a loaner and the longest they’ve ever kept the vehicle was 2 weeks.
I hope if I ever have anything major to be done like a HV battery or a cracked glass roof they will do the job as well as the factory.
I don’t mind if they’re more expensive than 3rd party shops as long as their work is second to none so I can count on them for solid repairs of the highest quality.
Ultimately the EV is going to win. I used to think all it would take is more chargers. But I have come to realize that service has to adapt too. More Techs. Less dealer resistance. More manufacturer support.
It's still a long game that is hurt, for the time being in the US, by diminished government support.
Sadly, when that perks up (in a couple of years? November 2028?), we will be so far behind China (and possibly Europe), that their rear lights may not even be visible.
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