I think Porsche just believed Webasto who are meant to be "experts" in these heating systems. Who would have thought that a heater may get hot - scandalous!
you need to register your car - it used to be £10, and they took a couple of weeks to "process" it BEFORE you can drive without paying.
I have not bothered with this since as it is all a bit of a fuff
Porsche Assistance (AA) and Porsche UK offered £500 (shared between the two) after I sent a bitter email to AA's CEO, but insisted that driving was within terms and conditions. I accepted as that seemed better than nothing
I could not have said this better.... It's a wonderful car to drive, but every time I get behind the wheel I expect something to fail - and although it is under warranty and everything, that is not the feeling I would like to endure. And I don't think the problems have anything to do with it...
I don’t think the man who started this thread found them too proactive. They just shrugged the shoulders and said oh well this is just a brake hose splitting with no sense of urgency or interest in digging into what actually happened.
If @Clive is still on the forum, would be interesting to know...
looks like this is what @Clive experienced recently
https://www.taycanforum.com/forum/threads/complete-brake-failure.19839/
It’s appalling how Porsche was reacting to this issue.
It looks like your rear park assist experienced a traumatic event with a huge truck running into it.
Now it needs some time to process what happened, and with patience and maybe some therapy it will go back to being it’s normal jolly self.
It won't recuperate 20% unless you are sliding down Everest :-) My experience of going downhill with heater broken (i.e. nothing to absorb energy), it simply switched off regen and it was a very disconcerting feeling - it would still brake but differently. When the heater was working, it would...
Both Porsche and Autoglass can mess up - I had less than positive experiences in my short taycan ownership with the workmanship and attitude at a posh dealer.
I would do Autoglass and if they do not do it well give them a chance to put it right, and if they still fail, do it Porsche and claim...
I think the subtle difference here is that they (assistance) decided that it’s only a heating issue, whilst your cars were “more broken”. Also looks like their “diagnostics” was that “AC” was not working rather than heating… well at least that’s what they have in their computer and keep...
I was sharing my findings in one of the heater posts.
it looks like there’s a management system that puts any excessive (for the battery) generated power into a high voltage heater. So even if they claim true 200kw+ regen it doesn’t necessarily go to the battery