Data connection lost

[Abdul]

Anybody help with this? Sim card seems to be active but no connection as car not visible from App and no satellite images for satnav. Thanks

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[Abdul]

Anybody help with this?
TIA

 

[AnloTaycan2022]

I have the same issue here in Canada. I am trying to find an answer as well. Basically for some reasons, even if we have a strong cell signal at the internal SIM card, the connection has been lost between the Car and Porsche. I have an appt on April 27 for this to be investigated. The service proposed me to do a total system reset (which could work possibly but nothing is certain) which I refused as if this is not working, I will lose all my data stored in the car (basically all my settings including my homelink garage door opener) and I would not be able to log in my Porsche ID in the car. So I will wait for April 27. If this would not work, I will end up with a "guest" profile only.

 

[Abdul]

Update....went onto OPC and seemed to indicate updates with Porsche Germany servers etc etc. Not sure I believe but LTE connection spontaneously back up again , sat nav shows terrain mapping and traffic delays.....and interestingly today a map update popped up and more info available including non-Porsche/Ionity/Osprey chargers

 

[W1NGE]

Anybody help with this? Sim card seems to be active but no connection as car not visible from App and no satellite images for satnav. Thanks

This can happen periodically and just means there is no data connection -3G or LTE.

Normally self clears but can take a while.

As you mention later there have been hundreds if not thousands of EVSE locations finally added to the mapping - I noticed a few days ago - which is great!

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