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Fastned UK first experience - fail

Shug

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Went of a tour from Scotland down to York and back.

Chose Gridserve at Moto Leaming bar services on the M1 to top up - great service, all you could wish for 240A/hr charge rate and accepted the Porsche card.

I then planned a stop at Hamilton 146 miles away to get me all the way to our destination and encountered a Fastned station - first time for me, just behind Aldi at the Hamilton services.

Porsche card not accepted - no problem wave my credit card and we are off 140A/hr, so not as good as Gridserve, but headed off for a coffee.

While drinking my coffee, I thought that my car had stopped updating the app for some reason, headed back to the car to find that I had a 74% charge and that was all Fastned would provide, tried unplugging and tapping my card again, but no go.

On reflection, I should have tried a second card so that I might be seen as a new customer.

All of this led to a further charge stop to reach my destination, complete pain in the derriere.
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Jasper4S

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Pain in the derriere LOL!

I only use fastned and ionity and find fastned really stable and well worth every penny. Never had issues and always had amazing charging speed. Could it be a one time / bad luck issue for you?
 
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Shug

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@Jasper4S, How do you pay for your Fastned charging?
 

Leccy61

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Same for me, good experiences with Fastned. Might be worth contacting their customer services/support. I did once to ask about Electroverse compatibility, they couldn’t have been more responsive and helpful.
 


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Shug

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Thanks @Jasper4S, even more bizarre that my Porsche card did not work at Fastned.
 

BjörnfromHamburg

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Yep! Fastned in Germany and France are reliable as Ionity is. 3rd best brand to charge with after Ionity and Aral here.
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