Installation time required for recent major PCM update?

[kort]

yeah I saw similar progress - my shop has only a few "taycan certified" engineers so they are not working on the car 7/24 when you drop it off.

it isn't just a porsche issue. I was in St. Pete FL and had a problem with my jaguar Ipace. the local dealership didn't have a tech, he sent me to a dealership in clearwater where he knew they had a tech because they hired him away, he was to start the week after I was there. I made the 20 or so mile drive only to be told that their computers were down (BS) and they had five cars in for "emergency" work and they couldn't help me for a few days. My local dealership said that they would take the car in but may not be able to look at if for a week or two, fortunately the issue isn't stopping me from driving the car but the inability to have something fixed on a brand new car is extremely frustrating.
with porsche, in my early days of ownership there was a baked in software issue that prevented charging at EA chargers and while the service center was sympathetic PCNA would not allow them to work on the car because they couldn't/wouldn't document the problem.
eventually porsche was able to diagnose the issue on another car with similar specs at a dealership in the western US, porsche was tnen able to create a patch in days and I was one of the first contacted for the installation of the patch that took 2 days to install.

I must have wasted hours at the dealership on multiple visits trying to get the car working properly and I am not even mentioning the anxieties of being many miles from home at EA chargers that wouldn't charge the car even if I was willing to use a pay as you go EA account.
Porsche never offered any sort of compensation or an apology of any kind for the hassles I had to endure because of their ineptness.

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[RoseyPSU]

I truly believe, based on reading this and various other threads, that it's completely random how long the update takes. I have a MY 2020 and it got completed the day I dropped the car off at the dealer.

 

[jkoya]

2022 CT4 - took about 3/4 day

 

[daveo4EV]

2022 CT4 - took about 3/4 day

3 or 4 days - or 0.75 of a day?

 

[jkoya]

3 or 4 days - or 0.75 of a day?

It was actually a little less than 0.75 of a day. The dealership mentioned they have only had delays with the 2020 model years....

 

[Toreref]

I got my update scheduled for February 2023. That was the earliest they could do it. I was told it would take one day. Unbelievable!

 

[fgwinn]

Dropped car off at 8:45am on 6-Sep. My 2022 CT 4 is the first ANA6 update the dealership has attempted. I don't expect to pick up the car before the end of the day today. I was told that the car has been in a service bay since 9:00am on Tuesday. Having a loaner makes the process fairly painless.

 

[W1NGE]

My car was in for 1.5 days but the work did not take that long. My guess is around 8 hours which was their original estimate for MY21 already patched as far as it could be prior to this recall.

Collected the car this afternoon.

Had to put the car in Service Mode via the app to apply the update. Couldn't use My Porsche as it wasn't processing my login. Downloaded Connect and it worked fine.

Today after picking up the car and took it out of Privacy mode I was able to use My Porsche App again. Even more bizarre was that I can now see the manual tab which wasn't present prior on either Android or Apple. Must check Apple now and if it works then there must be a relationship with the VIN and the uPdate and not just a coincidence.

Android Auto (wireless) worked seamlessly as did Spotify.

Only thing I'm missing for now is the power monitor / drive mode in the absence of the AWD display. This may be MY specific but feel a little short changed.

Also notice the brakes are relearning and not yet using the motors.

Overall a refreshingly positive experience.

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