Newbie Porsche ID & PCM

[Msbooth74]

Had my new Taycan CT delivered today, after a 14 month wait. I’m having an issue with logging in, when I enter the username/password I get an error saying user name or password incorrect. I have tried changing the password on MyPorsche to something simpler with 8 characters with an exclamation mark and ensuring the upper/lower case is correct. The display shows LTE connected.
I can see the car in the Porsche app and I have subscribed to all the services etc. This is not my first Porsche and have been using MyPorsche for sometime with other cars.

My dealer has no idea and just told me to wait and try again later.

Has anyone else had this issue.

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[mangobay]

Hi and hope you’re enjoying the car. I had this with my second Taycan having had no issues at all with my first. It did resolve itself by the next day. The system is up and down like a yo-yo so keep the faith and hope for better luck tomorrow!

 

[W1NGE]

Had my new Taycan CT delivered today, after a 14 month wait. I’m having an issue with logging in, when I enter the username/password I get an error saying user name or password incorrect. I have tried changing the password on MyPorsche to something simpler with 8 characters with an exclamation mark and ensuring the upper/lower case is correct. The display shows LTE connected.
I can see the car in the Porsche app and I have subscribed to all the services etc. This is not my first Porsche and have been using MyPorsche for sometime with other cars.

My dealer has no idea and just told me to wait and try again later.

Has anyone else had this issue.

Hmm,.most odd.

If you have the correct Porsche Connect ID and password plus a decent LTE connection then your credentials should be processed without issue.

I just picked up my 2nd Taycan earlier this week and the transition was seamless - I just logged in and hey presto all settings downloaded in a few short moments.

Could be a server glitch or a VIN pairing glitch by the dealer - unlikely.

Give it 24 hrs and try again.

 

[Msbooth74]

Hmm,.most odd.

If you have the correct Porsche Connect ID and password plus a decent LTE connection then your credentials should be processed without issue.

I just picked up my 2nd Taycan earlier this week and the transition was seamless - I just logged in and hey presto all settings downloaded in a few short moments.

Could be a server glitch or a VIN pairing glitch by the dealer - unlikely.

Give it 24 hrs and try again.

The log in worked this morning, looks like it was a server issue of some sort as nothing else was changed.

 

[OTPSkipper]

The log in worked this morning, looks like it was a server issue of some sort as nothing else was changed.

Mine did a similar thing the first night. It logged in at the dealer, but forgot me when we stopped for lunch halfway home. Self healed over night. This is back in June 2022. Never had a problem like that since.

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