UK service & costs

[Longy_UK]

Perfect - that's where mine came from!

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[mattmatt]

I’ve just been quoted £901 for a 2 year service from Porsche Stockport. They are adamant that the brake fluid needs replacing as the brake hose recall didn’t include a flush. Looks like I’ll be doing some phoning around tomorrow.

Can anybody recommend somewhere in the northwest or midlands? I work in Stockport but I can always take a day off to save a couple of hundred pounds.

 

[Fish Fingers]

I’ve just been quoted £901 for a 2 year service from Porsche Stockport. They are adamant that the brake fluid needs replacing as the brake hose recall didn’t include a flush. Looks like I’ll be doing some phoning around tomorrow.

Can anybody recommend somewhere in the northwest or midlands? I work in Stockport but I can always take a day off to save a couple of hundred pounds.

I live in Sth Mcr/Cheshire area and took a quick blast up the M62 to Leeds and waited for my 1st service.

My posts on this thread at the time....
https://www.taycanforum.com/forum/threads/uk-service-costs.7305/post-251649

 

[ps500]

I’ve just been quoted £901 for a 2 year service from Porsche Stockport. They are adamant that the brake fluid needs replacing as the brake hose recall didn’t include a flush. Looks like I’ll be doing some phoning around tomorrow.

Can anybody recommend somewhere in the northwest or midlands? I work in Stockport but I can always take a day off to save a couple of hundred pounds.

I recently had 2yr service at Ellesmere Port on my STTS, car had done 19k miles, they also did brake recall at the same time, total bill was £429 + vat, when I originally booked it in (before brake recall) they had quoted additional cost for brake fluid replacement, but they removed this from final bill without me having to ask

 

[Fish Fingers]

I recently had 2yr service at Ellesmere Port on my STTS, car had done 19k miles, they also did brake recall at the same time, total bill was £429 + vat, when I originally booked it in (before brake recall) they had quoted additional cost for brake fluid replacement, but they removed this from final bill without me having to ask

Chester are probably the best dealer in the area by some margin imo.
They have got a good reputation with other Porsche owners I know.

You can walk over to Cheshire Oaks while waiting as well.

 

[simcity]

I’ve just been quoted £901 for a 2 year service from Porsche Stockport. They are adamant that the brake fluid needs replacing as the brake hose recall didn’t include a flush. Looks like I’ll be doing some phoning around tomorrow.

Can anybody recommend somewhere in the northwest or midlands? I work in Stockport but I can always take a day off to save a couple of hundred pounds.

Colchester quoted £565.84 inc VAT at the end of last year. This included the brake fluid change

Saying that they still haven't seen the car yet, as the appointment was delayed before Christmas due to "staff shortages, illness and full workshop..."

To be fair they gave me a load of free Porsche swag last time I was in for the battery seal recall, so I'll give them the benefit of the doubt.

Car is now due to go in Wednesday week.

 

[eddieterry]

Porsche Tonbridge (who I rate highly) have quoted £589.04 with break fluid change but will give a discount on that of complementary break fluid change as I had it done for the break line replacement (they still have to do it they say) so £400.58.

 

[simcity]

but will give a discount on that of complementary break fluid change as I had it done for the break line replacement

Good shout. Mines's going in for ARB0 at the same service.

 

[Moonstone]

Glasgow have just quoted me for £600 excluding brake fluid change as they don’t think it needs done after the brake hose recall. Perth want £825 saying that it does need done regardless.

I feel I’m being ripped off on both fronts.

 

[W1NGE]

Glasgow have just quoted me for £600 excluding brake fluid change as they don’t think it needs done after the brake hose recall. Perth want £825 saying that it does need done regardless.

I feel I’m being ripped off on both fronts.

£600 is about right which ordinarily would include the mandatory fluid change - not a lot for 2 years motoring or 20K miles.

All dealers should quote the same and apply the same standards. Peter Vardy obviously views it differently but which is correct is the question.

 

[anonymouse]

£600 is [...]not a lot for 2 years motoring or 20K miles.

True if you think the Taycan is an ICE vehicle with all its mechanical complexity, heat generation, continuous use of physical brakes, etc. But perhaps a more modern expectation is the servicing cost of Tesla, which is £0 for the first 23 months then you need just to replace the cabin air filter. They even include DIY instructions for the latter in their amazing do-it-yourself guide. (Can you imagine Porsche publishing one of those?)

All dealers should quote the same and apply the same standards.

Absolutely agree on this point. Porsche UK has a responsibility to set a robust servicing standard, and not let dealers blackmail owners with all this nonsense about “drains are optional but if you don’t do it your warranty may be voided”. That is a decision for Porsche not each dealer. Dealers can adjust unit prices to suit market demand or profitability needs — but should not be empowered to individually invent service specifications.

 

[W1NGE]

True if you think the Taycan is an ICE vehicle with all its mechanical complexity, heat generation, continuous use of physical brakes, etc. But perhaps a more modern expectation is the 2-year servicing cost of Tesla, which is £0 (or perhaps £100 if you have an independent brake check)?


Absolutely agree on this point. Porsche UK has a responsibility to set a robust servicing standard, and not let dealers blackmail owners with all this nonsense about “drains are optional but if you don’t do it your warranty may be voided”. That is a decision for Porsche not each dealer. Dealers can adjust unit prices to suit market demand or profitability needs — but should not be empowered to individually invent service specifications.

Porsche labour charges are sky high (we lnow that before walking over the threshold), brake fluid is hygroscopic (absorbs moisture) and must be changed every 2 years. So 2 hrs labour and consumables is about where it's at - remove VAT and it might be more justified.

Fancy dealerships can't exist on fumes and to assume EVs will be cheap to maintain (far fewer moving parts) is being a little naive therefore the servicing has to help manage opex.

 

[anonymouse]

brake fluid is hygroscopic (absorbs moisture) and must be changed every 2 years. So 2 hrs labour and consumables is about where it's at

It is an unfair comparison, but the Tesla schedule is: Brake fluid health check every 4 years (replace if necessary)
and the time specified for flush and refill is 0.84 hours.

i think there are several things going on here:
- rethinking maintenance from ground up
- designing a vehicle which rarely uses physical brakes, and does most of the regular work using regeneration
- not needing to invent work that keeps dealerships profitable.

Having said that, I see that the BYD service schedule is also replace every two years so not all “new” manufacturers are as bold as Tesla it seems.

 

[W1NGE]

It is an unfair comparison, but the Tesla schedule is: “Brake fluid health check every 4 years (replace if necessary)”
and the time specified for flush and refill is 0.84 hours.

i think there are several things going on here:
- rethinking maintenance from ground up
- designing a vehicle which rarely uses physical brakes, and does most of the regular work using regeneration
- not needing to invent work that keeps dealerships profitable.

Having said that, I see that the BYD service schedule is also replace every two years so not all “new” manufacturers are as bold as Tesla it seems.

Not all brake fluids are equal and some are silicone based which lasts longer perhaps Tesla uses that.

 

[simcity]

True if you think the Taycan is an ICE vehicle with all its mechanical complexity, heat generation, continuous use of physical brakes, etc. But perhaps a more modern expectation is the servicing cost of Tesla, which is £0 for the first 23 months then you need just to replace the cabin air filter. They even include DIY instructions for the latter in their amazing do-it-yourself guide. (Can you imagine Porsche publishing one of those?)


Absolutely agree on this point. Porsche UK has a responsibility to set a robust servicing standard, and not let dealers blackmail owners with all this nonsense about “drains are optional but if you don’t do it your warranty may be voided”. That is a decision for Porsche not each dealer. Dealers can adjust unit prices to suit market demand or profitability needs — but should not be empowered to individually invent service specifications.

I don't think the two, a cheap no frills (mechanically and electrically) Tesla M3 (or MY), and a Taycan are on par.

The Porsche is wildly more complex than the Tesla especially when you look at the (air) suspension, gearbox, RAS/RWS etc.

That said my Model X was horrendously expensive in the last 3 years of its life. I can provide a blow by blow rundown if you like.

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