"Some form of gesture" - what should I expect/ask for?

[DJG2025]

Hello guys,

I'm in the process of buying my first Taycan, a Porsche pre-owned 10 month old 2nd gen Sport Turismo which has been used as a demo car. I've searched for months and this seems to be the one. For me, it ticks almost all of the boxes and is also what I consider a reasonable price. It's not at my local dealership, so I arranged a date to travel down from Scotland to England and test drive/view this taycan.

On the day, the sales exec emails to tell me he has bad news - in an apparent effort to be efficient, his team has (without his knowledge) made arrangements for the wheels to be serviced, but this means the car is locked up in an industrial state on the day I am supposed to be inspecting & driving it. They say they have a very similar car (J1 Sport turismo 4S) for me to demo, apologise, and say they will look after "some form of gesture" to be decided after discussion with management. I turn up and demo the other car.

Question for the community - what would you expect here? What would be reasonable? Is this going to be "Here's a goody bag"? Might they offer a track experience, or would I even be within my right to try and ask for some money off the actual vehicle?

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[chun]

That sounds shady to me it sounds like they don’t want you driving it, or they want you buying it without driving it

Wheels servicing takes 30mins to 1h, not a full day.

 

[Dabz]

In my experience it means they might charge the car to 100% for your collection or give you a complimentary air freshener, but not a lot else.

 

[Bennachie]

Suspect 'serviced' means 'refurbished'.

 

[Leccy61]

I had the "car isn't available for test drive as planned as the wheels are away being refurbished" early in my search. By the time they were back on the car it sold before I rearranged. Who knows what goes on, but I'd assume they'll take a sale rather than come back to you, so if you're really keen I'd secure the car and worry about a gesture afterwards!

 

[WuffvonTrips]

Sending the car to out for a day at a 3rd party diamond cut wheel "repair" specialist is fair enough. The carelessness of the Porsche centre staff would be more of an issue if you use them for long-term maintenance. I doubt that a gesture would cost them much more than just waving you goodbye.

 

[DJG2025]

Sending the car to out for a day at a 3rd party diamond cut wheel "repair" specialist is fair enough. The carelessness of the Porsche centre staff would be more of an issue if you use them for long-term maintenance. I doubt that a gesture would cost them much more than just waving you goodbye.

A fair point. Thankfully they are not local to me so I would probably not be liaising with them on an ongoing basis.

 

[MaxPlastix]

You can always ask (for money off the car, a pony, or a dozen roses) but don't get your hopes up. A "Gesture" is likely a gift card for a sandwich, or half-off some mobile detailing service, or a Porsche key fob (Retail Value USD$55).

There's no way they are going to negotiate a track day or significant discount for you.
It sounds like you got the information before deciding to go there anyway.

 

[DJG2025]

You can always ask (for money off the car, a pony, or a dozen roses) but don't get your hopes up. A "Gesture" is likely a gift card for a sandwich, or half-off some mobile detailing service, or a Porsche key fob (Retail Value USD$55).

There's no way they are going to negotiate a track day or significant discount for you.
It sounds like you got the information before deciding to go there anyway.

I got the information on route to the centre. At the end of the visit the sales rep suggested a track day, which for me holds little interest.

By way of update I managed to get about £700 off the price, which I think is quite generous of them. I am looking forward to delivery soon.

 

[MaxPlastix]

Congrats!! That's a kind gesture indeed. Must be regional.

Enjoy the kilometers ahead.

 

[W1NGE]

I got the information on route to the centre. At the end of the visit the sales rep suggested a track day, which for me holds little interest.

By way of update I managed to get about £700 off the price, which I think is quite generous of them. I am looking forward to delivery soon.

It is generous but in reality it is another month's depreciation rather than a goodwill gesture. Call me a cynic but unfortunately Taycan values continue to slide more than most.

 

[DJG2025]

It is generous but in reality it is another month's depreciation rather than a goodwill gesture. Call me a cynic but unfortunately Taycan values continue to slide more than most.

True indeed, but then I didn't buy this as an investment - I bought it for enjoyment and satisfaction. I know it will depreciate, but I plan to keep it for the longer term.

 

[Quibble]

Ask them to bundle Porsche Connect for a period of time

 

[Wivenhoe]

I would get them to provide Alloy Wheel and Tyre insurance. It’s a dealer option. If the wheels are diamond cut then they can only be refurbed a limited number of times so you may find a minor scuff you do may mean a new wheel. Others on here may be able to tell you how many times you can get diamond cut wheels skimmed.

 

[W1NGE]

I would get them to provide Alloy Wheel and Tyre insurance. It’s a dealer option. If the wheels are diamond cut then they can only be refurbed a limited number of times so you may find a minor scuff you do may mean a new wheel. Others on here may be able to tell you how many times you can get diamond cut wheels skimmed.

Not all dealers in UK offer tyre and alloy insurance.

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